94%Would buy again
What struck me first was how the customer service team responded to my query about a delivery address within the hour. I had sent a bouquet to my neighbour and wanted to be sure the instructions had been noted correctly. Everything was in order and the flowers were beautifully presented when they arrived. I was most grateful for the courtesy shown.
Read moreNeeded flowers for a leaving drinks and ordered on the Thursday for delivery Friday afternoon. Didn't get them until Saturday morning which was a real problem for the do. Flowers themselves were fine when they came, nice enough bunch and the stems were fresh. Put in a complaint and got a refund for the delivery charge but still not impressed with the timing.
Read moreI compared a few places before ordering and this came out ahead of the big florist chains. Their delivery window was narrower than the rest and the price was reasonable for a hand tied bouquet. The flowers were fresh and the arrangement looked full. I liked that they gave me an update when the order went out. Glad I went with them over the usual options.
Read moreNeeded flowers for a leaving drinks and ordered on the Thursday for delivery Friday afternoon. Didn't get them until Saturday morning which was a real problem for the do. Flowers themselves were fine when they came, nice enough bunch and the stems were fresh. Put in a complaint and got a refund for the delivery charge but still not impressed with the timing.
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FlowerFix is an online florist based in the United Kingdom that sells fresh flower arrangements, bouquets and plants for delivery to homes and gifts for other people. The company focuses on arrangements designed for birthdays, anniversaries, sympathy and everyday occasions, and its website is organised around these categories so that customers can choose by occasion as well as by flower type. Orders are placed through the FlowerFix website and delivered by courier to addresses across the UK, with a gift message option available at checkout.
Its customers are mainly people sending flowers to family and friends who live elsewhere, as well as those looking for a considered gift without visiting a shop. FlowerFix does not operate a high street presence, so the service depends on its website, its customer care team and the packaging and delivery arrangements it uses to get fresh stems to the recipient in good condition.
