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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Bought a rucksack for uni

Got a rucksack for uni after my old one fell apart in the rain. Checked the app while waiting for the bus and it was in stock. Arrived in a day and the zips feel strong. Not much else to say really, does the job.

Mohammed P.
1 person found this helpful

Very pleased with my order

I have to say the whole experience was very pleasant from start to finish. I ordered a wool jacket for my husband's birthday and it arrived well before the date I was given. The sizing guide was helpful and the jacket fits him beautifully. I would happily order from them again.

Angela A.
1 person found this helpful

Stuck with them after checking others

Had Asos, Next and Very open in different tabs before ordering and Flannels was the only one showing the size guide properly for the jacket I wanted. Ordered Thursday, it arrived Saturday in a proper box, and the returns label was already printed inside. Easy choice in the end.

Rachel W.
1 person found this helpful

better fit than the other brand

Compared this with the same range on another site and the cut here suits me much better. The other site ran small in the same size. I bought a fitted blazer and it looks sharp. Arrived in a couple of days and the quality is solid for the price.

Amy D.
1 person found this helpful

Good trainers, proper delivery

Bought a pair of Adidas Samba trainers in white, which I've been wanting for ages. The box was packed with tissue and the shoes were exactly as shown, no marks. Delivery was tracked and arrived a day early. Sizing matched my usual UK 10 so no swapping needed.

Stephen W.
3 people found this helpful

Better than the other big sites

Compared with two other sites I had open, this one was much easier to use and the filters actually worked. I was looking for a navy overcoat and found a good one in my size within minutes. Checkout was quick and I got a confirmation straight away. Delivery came the next morning. Happy with it.

Jack D.
2 people found this helpful

Needed a going out top

Needed something for a night out on Saturday and forgot until Thursday. Ordered a top and it came the next day, so that was spot on. Fits well and the material is nice. Bit short for me but I'll wear it.

Shannon M.
3 people found this helpful

Quick and easy

Honestly really good, would order again. Got some joggers and a hoodie for the gym, checkout was dead quick with my card saved. Came the next day, looks like the pictures, nothing to complain about. Fast and simple.

Rhys E.
1 person found this helpful

Decent price, slow to turn up

Got a pair of chinos in the sale which were a fair bit cheaper than the high street. Took a good week to arrive though, and the tracking didn't update for a few days, which was a bit annoying. Price was right and the quality's fine, so I'd still use them again.

James D.
0 people found this helpful

Needed a suit for a funeral

I needed a black suit quickly for a funeral on Friday and was panicking on the bus. Found one on the app during my lunch break and ordered it in about two minutes. It arrived Thursday morning and the fit was decent after I had it taken in slightly. Saved my week honestly. The app is easy to use on a phone which helped a lot.

Emma M.
1 person found this helpful

The order was fine but slow to arrive

I placed my order for a pair of brogues and it was processed without any trouble. The shoes themselves are well made and suit me well. However the delivery took nearly a week, which is longer than I expected, and I had to ring to ask where they were. It was sorted in the end.

Paul O.
1 person found this helpful

Trainers arrived fine

I bought a pair of trainers as my first order here after seeing them recommended. They arrived in good condition and the box was sealed. The only thing was the delivery took four days when the site said two, which was a bit annoying. Otherwise no complaints and the price was fair.

Thomas M.
1 person found this helpful

needed a gift quickly

I needed a gift for my brother's wedding and had a few shops in mind but none had what I wanted. Compared a few options and this one had the best range for a quick decision. Ordered a tie and cufflinks and they came within two days. Good stuff.

Tomasz P.
1 person found this helpful

Sizing was a bit off

Ordered a shirt on my phone during a break and the checkout was quick. The shirt came fine but the sleeves are longer than the photo suggested. Had to get it altered which was a faff. Otherwise decent and it arrived quickly.

Owen H.
3 people found this helpful

ordered from the bus

The app size filter is the best bit, you can tick your size and it only shows what's actually in stock. Ordered a dress from the bus on my phone between stops and it was done in about two minutes. Tracking updates came through all week.

Lisa M.
0 people found this helpful

App checkout was quick

Found a dress on the app while waiting for my train and paid in about two minutes flat, saved my card so next time it's one tap. Didn't have to type much at all.

Holly H.
1 person found this helpful

still my first choice

I have shopped with them for years and compared with the high street, they still come out ahead on range and returns. I bought a cardigan and a pair of slacks this time. Both arrived in a few days and the returns process was simple when I needed it. I'd not go anywhere else.

Karen H.
1 person found this helpful

Good value for the brand

Bought a pair of Barbour waxed jacket sale bargains, cheaper than going direct and the sale prices held when I checked. The discount code from the newsletter took a few pounds off too. Delivery was free over the threshold and it came within three days.

Daniel D.
3 people found this helpful

needed a coat for winter

My old coat had given up and I needed something warm before the cold snap. I'd never ordered from them before so I was a bit nervous about sizing. The coat arrived fast and fits well, and the email updates were clear throughout. Happy to have found them.

Caitlin S.
2 people found this helpful

pricier but the range is better

Compared with a couple of other places, this one is a bit more expensive for the same brand of hoodie. The range is much bigger though, and I found the colour I wanted. Delivery was fine. I'd still pick them over the cheaper site for choice.

Hayley R.
0 people found this helpful

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About Flannels

Flannels is a UK fashion retailer selling designer and high street clothing, footwear and accessories for men and women. The business trades through its website and a network of stores across the United Kingdom, with a focus on premium streetwear, sportswear and luxury labels. Its catalogue brings together a wide selection of brands alongside its own sub-labels and collaborations.

Its customer base is made up of fashion-conscious shoppers who want contemporary styles from established and emerging designers. The company offers returns and delivery options through its online store and promotes its loyalty scheme to repeat buyers.

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Online shopping | Fashion

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