Skip to content
ReviewAdviser
Forgot password?
Famelenses logo

95%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

Sorted my lenses first time round

Really good first experience, I'd happily order here again. Signing up took about five minutes and I had to upload my prescription which they checked quickly. The order came the next working day in a plain box, no fuss. Price was a bit cheaper than what I'd seen at the opticians, so that's a bonus.

Adam B.
0 people found this helpful

Good value, slightly slow to start

I would say this is a sensible place to buy contact lenses if you're watching the pennies. The first order took a little longer to be confirmed than I'd have liked, and I did have to email them to check the prescription details. Once that was sorted the lenses arrived well packed and the prices are very reasonable compared with my old optician.

Karen P.
1 person found this helpful

Reorder is quick

Honestly the best bit is the reorder reminder, it lands a day or two before I'd run out and I just tap it in the app. Toric lenses are fiddly to source and these match what my optician prescribes, power on the box is always right. Price is well under what I was paying at the high street. Delivery's been next day most times, nothing to grumble about.

Jack C.
1 person found this helpful

took a while to arrive

I needed a replacement pair of lenses urgently after my last ones tore, so I was glad to find this place online. The order itself was simple enough to place and the price was sensible. However the delivery took nearly a week when the site had said two to three days, and I did ring to ask and the reply came a day later. Lenses are fine now.

Margaret V.
1 person found this helpful

Daily lenses that arrive on time

Bought the monthly pack of daily disposables and they've been spot on. The site is easy to navigate and I like that it remembers my prescription. Delivery has never been late in the years I've used them, and the price is decent for what you get. Happy customer.

Lisa T.
1 person found this helpful

Needed a cheaper option

I needed to cut my contact lens costs after my plan at the opticians went up. I priced up three places before settling on this one and the difference was clear. The sign up was painless and the box arrived in two days. Happy with how it's gone so far.

Lucy L.
0 people found this helpful

Fine but tracking was vague

I've been buying my contact lenses here for some time and mostly it's been fine. The order went through without trouble and the price is a little under what I paid elsewhere. The one thing I'd mention is that the tracking updates were vague, so I wasn't sure when the box would land. It did arrive in the end.

Michael C.
3 people found this helpful

Correct power every time

The toric lenses I order here are the exact type my optician prescribes and the power on the box always matches. Checkout asks for the full prescription which is sensible. Dispatch is quick and the price beats the high street by a good margin.

Jonathan S.
2 people found this helpful

better than the chemist

Way cheaper than the chemist for the same lenses, saves me a fair bit each month. Ordering on my phone is quick and the box turns up in a couple of days. Only thing is the delivery text came through after the parcel was already at the door, bit odd. Still good.

Gareth L.
1 person found this helpful

better than the big chain

Compared to the high street opticians I used to go to, ordering from Famelenses has been far less hassle and the prices are a fair bit lower. I've been ordering my contact lenses here for about four years now. The reminder emails arrive just before I run out, and the box turns up in two days every time. Never had a wrong order yet, which is more than I can say for the place I left.

Vicky B.
1 person found this helpful

Checked a few before ordering

I needed a cheaper supplier after my lenses went up in price at the high street. Compared a few online sellers first and this one came out cheapest. Ordered, got them, happy.

Ayesha E.
1 person found this helpful

reorder takes two minutes

The reminder email arrives just before I run out, so I tap reorder and it's done. Price per box is noticeably lower than what the opticians charged me, and the delivery has come on time every month since I started. Easy.

Susan J.
1 person found this helpful

Cheaper but return was a faff

The price was the first thing I noticed, it's clearly lower than the opticians. However when my order had the wrong power in one box I had to fill in a return form, print a label and wait ages for a reply. The replacement did come eventually but it was more effort than it should have been. Not pleased with that bit.

Steven W.
1 person found this helpful

Good value with one small gripe

I've tried a few online sellers for contact lenses and this one is the most sensible on price. Delivery was prompt. The only annoyance was a confusing discount code box at checkout that took a few tries to work out.

Lindsay V.
3 people found this helpful

Needed lenses in a hurry

I needed new lenses before a wedding and my old ones were nearly finished. Found this site and placed the order the same evening. It arrived the next day, which I wasn't expecting, and the price was lower than the high street.

Naomi B.
2 people found this helpful

cheaper than the opticians

Compared with the optician's own brand these work out much cheaper each month, which is why I switched. Ordering was simple and the box arrived in good time. Nothing to grumble about so far.

Sandra K.
2 people found this helpful

Dailies from the app

Ordered my first box of dailies through the app on my phone, took about a minute. Got them the next day, no faff, and way cheaper than buying them from the chemist on my lunch break.

Georgia C.
1 person found this helpful

Multipack arrived fine

Ordered the bigger multipack of my usual daily lenses and it came in two days, sealed and neat. The site lets you reorder in a couple of clicks, which I appreciate. Been a customer for years and haven't had any problems.

Kirsty H.
1 person found this helpful

Way quicker than the opticians

Compared to booking an appointment at the opticians this is miles quicker, just order on the app in the morning and it's there by the next day. Price is lower too. Only ordered three times so far but all good.

Jessica S.
1 person found this helpful

Write a review of Famelenses

Share your own experience to help other customers. Your review is published under your name.

Rate Famelenses from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Famelenses again?

At least 40 characters.

Details

Contact information

Page statistics

Is this your company? Claim this listing