Expert Verdict

The contents cover quote laid out each category of belongings clearly, so I could see exactly what the sums insured were doing. I work in insurance so I know what to look for, and the policy wording was plain and the cover limits matched what I asked for. Took about ten minutes start to finish.

I bought their two year fixed rate on a savings account after checking three other banks. The rate was the best of the lot and the account opened in a few days. Interest is paid monthly into my current account, as promised.

Used them to top up a personal loan I already had and the verdict is they are dependable. The top up was approved overnight and paid out the next morning. I have borrowed from them three times now and the process has been the same each time.

I needed short term cover on a van I was borrowing for a house move and had only a few hours to sort it. Filled the form in on my phone while I was waiting for the lift. Cover started on time but the confirmation email took a while to arrive.

Got a quote and a decision within minutes, which is exactly what I needed on my lunch break. The app was easy to use on my phone and the money landed the next working day. Would use them again.

Honestly the quote page was the best bit, it showed everything in plain English and didn't hide stuff in the small print. I took out a small loan through the site on my phone and it was dead easy, the money came into my account the same day. Bit of a wait for the first email though, took about a day to reply to my question about repayments.

I took out a small personal loan here and the application was straightforward, which I didn't expect from an online lender. The eligibility check came back in a few minutes and the money reached my account the next working day. The only thing I'd flag is that the repayment schedule email was a bit hard to find in my inbox at first, so I'd suggest setting up an alert for it.

Needed travel cover in a rush before a flight and this was the first thing that came up. Booked on my phone in the queue at the airport. Policy email arrived before I got to the gate.

I needed a combined home and contents policy when I moved into my first flat and didn't want to overpay. Went for the cheaper option on the price list which covers what I need. The cover itself is fine but the policy took two days to come through because they wanted a copy of my tenancy agreement, which I didn't have to hand.

I have used their car insurance for about six years and renewed it again this spring. Setting up the renewal online took a couple of minutes and the policy documents came through straight away. Nothing has ever gone wrong for me.

I needed a small loan to cover the deposit on my first flat and had no idea how these things worked. The application was clear enough and they explained what each question was for. Approval came the same afternoon and the money reached my account the following morning. The only niggle was that the app kept logging me out during the ID upload, so I had to start it twice.

I bought a combined home and contents policy for my flat and went for the cheaper option on the price list. Cost was fine, the cover did what I needed. The return on the mid-term change was a bit fiddly though, I had to upload the same document twice before it went through and it took several days to confirm. Would still use them but I would budget a bit more time if you need to change something mid-year.

I was rather taken with the home contents cover quote, which set out each item category clearly and let me adjust the sums insured without fuss. Signing up was straightforward and the documents arrived by email within the hour. I have no complaints at all and I would not hesitate to renew with them.

Compared with the comparison site I usually check, this one gave a clearer summary of what was covered and what was not. The booking itself was uncomplicated and I was able to ring a real person when I had a question about the excess. My cover started on the date I asked for, which I was grateful for.

Compared with the high street lender I used before, the process here was far simpler and I did not have to visit a branch at all. Everything was done through their website and I was kept informed at each step. The team answered my one question promptly and courteously. I would have no hesitation in using them again should the need arise.

Having compared a few options, this came out ahead on the rate and the way the quote was laid out. Signing up took me about ten minutes on my laptop, which was quicker than the rest. The payment arrived the next working day and the repayment schedule matched what I was shown. Good value for what I needed.

Honestly the loan was way quicker than my bank, which took weeks last time. Money was in my account by the next day. Chat support was slow though, took about two days to get a reply.

Got a refund on a payment I made by mistake and honestly the verdict is they are fast. I had asked for the money back on a Monday morning and it was in my account by the Wednesday. I was expecting it to take a fortnight, so that was a nice surprise. The support chat was also quick to reply when I first asked about the refund and I did not have to explain myself twice.

Renewed my car cover through them this year after checking a few other sites first and the price was a bit higher than the one I got last time but the documents came through the same day. The renewal reminder came late though so I had to chase it myself.

Compared with the usual price comparison sites, this one came out cheaper for the same level of cover on my car. I went through the quote step by step and it did not try to add extras I did not want. The policy documents landed within minutes of paying.