Evri

Compared with booking through the post office counter, this was quicker to sort from the app and the label printed straight off at home. I've sent a fair few returns and the courier collection has been spot on. Would pick it again for bulky stuff.

Compared to the courier my work uses, this felt a bit less polished. The app kept logging me out while I was booking. Once it was sorted the parcel did go where it should, just took a day longer than I expected.

The tracking is the bit I like most, you can see the driver is about three stops away. Sent some stuff to my mate and it came right on the day. Bit pricey for the size but fine.

Booked a collection on the app and the courier turned up in the window. Cheap enough for a small box. Tracking updates came through on my phone the whole way. Done.

Sends a small parcel for a fraction of what the post office wanted. Booked it online, dropped it at the corner shop, and it was delivered the next working day. Good value and no faff.

Sent a power drill back to the manufacturer after it stopped working, and the returns label came through with no bother. The collection was fine. The problem was the parcel got a bit scuffed in transit and the manufacturer had to chase the courier before anything happened. It was all sorted in the end but it took longer than I'd have liked.

I needed to send a parcel up to my son in Scotland for his birthday. Have used them for years and they have always been reliable. The driver was pleasant and it got there on time.

Been using them for years now and they have never let me down. Parcels to my mum's and to the office have always turned up when they said they would, and the tracking actually matches what happens. Only thing I'd change is the wait on the odd weekend drop.

What struck me most was how courteous the driver was when he collected my parcel from the front step. He waited while I found my glasses and checked the label was right. The delivery itself arrived on the day I was told, which I appreciated very much.

I needed a way to send back clothes without paying the high street rates. Looked at a couple of others first and this one came out fairly cheap for what I wanted. Drop off at the local shop was easy enough and the parcel got there in good time.

Sent a box of kitchen bits and it turned up with a dent in one corner and the seal had gone. I know how these things go but I expected better, given I'd paid for the premium option. The label and collection were fine. When I rang customer services it took three days to get a reply, which was the real frustration.

Tried a couple of other couriers first and this one beat them on price for a medium box. Booking was easy and the driver turned up in the window. Parcel arrived in good nick.

Booked a collection from my phone on the way to work and it was sorted in minutes. The label printed fine at the office and the courier came before lunch. Had a parcel go to a neighbour instead of me, which was a bit odd, but the sender got a message straight away and it was all resolved by the evening. Would use it again.

Used them to move a few boxes of books and bits to the new place after moving house. The collection was on time, which was a relief. Tracking worked well most of the way, though one box sat at a depot for a day longer than the app said. The driver at the other end was friendly and it all got there in the end, so no real complaints.

I needed to get a present to my sister in Canada before her birthday and wasn't sure how it worked. Signing up was simple enough, and the staff at the drop off point talked me through the customs form, which I was grateful for. The parcel took a while but kept me updated throughout. Felt like good value for something that far away and it was a relief to know it got there in one piece.

Needed to send a return back to a shop and this was way cheaper than paying for the official returns service. Booked in a minute on my phone. Drop off was a bit of a walk but fine.

I checked three other couriers before picking this one and it came out cheapest for a heavy parcel to Wales. Compared to the rest, the booking took the least time and the courier actually rang the doorbell rather than leaving a card. The parcel went out the next morning and arrived before the estimated window. I've since used it twice more for work and both times it was just as dependable.

Sent a cushion from my flat to my brother's in Leeds. Booked it on the app in about two minutes, which was good. Driver came the next day as promised. The only annoying bit was the box they gave me was a bit small so I had to squash the cushion in, but it arrived fine and nothing was damaged.

What I noticed first was the app remembered my address from the last time I booked, which saved me loads of typing. Booked a return in two minutes flat. Pretty painless.