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94%Would buy again

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This score is based on 18 real reviews

Reviews (18)

My new kitchen storage

I ordered a set of glass storage jars for the kitchen and they arrived in very good order, well wrapped and not a single one chipped. The website was easy to navigate and I found what I needed without any bother. I am most pleased with the whole arrangement.

Margaret B.
1 person found this helpful

good value compared to the rest

I checked three other suppliers before picking this one for a batch of spare filters, and the price here was clearly the best. The filters fitted my machine first time and the quantity was exactly what I'd ordered. Dispatch was quick and the box arrived undamaged. I've been using them for a while now and have always found them reliable.

Paul H.
0 people found this helpful

Sound buy for the price

This is a solid place to buy replacement parts and I'd say it's the best I've used for hard to find bits. The stock listing is accurate, the photos match what turns up, and the tracking was reliable from dispatch to my door. I've been ordering from them on and off for years and they've never let me down, so it's a clear yes from me.

Michael S.
1 person found this helpful

the right spec for the job

I work with these tools every day and the spec listed for the cable grommets matched what I needed to the millimetre. The item arrived quickly and the packaging kept everything protected. Stock levels shown on the page were accurate, which saves a lot of time for trade buyers. Fine service, no complaints.

James A.
3 people found this helpful

decent but could be quicker

I looked at three other sites before settling on this one for a set of picture hooks, mainly because the price was a little lower. The hooks themselves are sturdy and the packaging was tidy. My one niggle is that the dispatch email came a day later than I expected, so the parcel took a while to reach me. Would still order again.

Victoria D.
3 people found this helpful

a lovely set of mugs

I bought a set of hand painted mugs as a gift for my sister and I'm glad I chose these over the other shops I looked at. Each one came wrapped separately in good paper with no chips at all. The design is just as it appeared on screen. The delivery was on time and I was kept informed by email throughout.

Irene F.
1 person found this helpful

Went with them in the end

They came out the best of the three I looked at for a set of replacement filters. The other two wanted more for the same thing and one charged extra for delivery, while here it was included. The checkout was a little fiddly with the postcode field not filling in automatically, but that was a minor thing. Turned up in good time and the filters fitted, so no complaints.

Tariq H.
1 person found this helpful

The packaging stood out

What struck me most was how carefully the tea caddy was packed, with tissue paper round every item and a little handwritten note tucked in. Everything had arrived intact, which I did not expect from a parcel that came such a distance. The ordering process was straightforward, and I was told when it was dispatched. I shall certainly be back for more.

Judith M.
1 person found this helpful

needed a replacement fast

My old drill charger had died mid job so I needed a replacement sharpish. Found the exact compatible one on the site, ordered it at lunchtime and it came next morning, which was spot on for me. The description listed the voltage and connector type clearly so there was no guesswork, and it fits perfectly. Good stuff.

Shaun W.
1 person found this helpful

Better than the high street

I compared a few shops before buying my garden kneeler and this was noticeably cheaper than the garden centre I usually visit. The item was exactly as described and came well packed in a sturdy box. My only query was answered promptly by email when I wrote in, and the whole thing was done without any fuss at all. I'm very grateful for such a sensible service.

Sandra S.
1 person found this helpful

Been ordering from them for years

What I like most is that they still take the trouble to phone you if something is out of stock, rather than leaving you waiting. I've been a customer since well before the website had a proper app, and the replacement bits I order for the kitchen appliances always turn up where they should. Last month a box of filters came with a note from the packer. It's the reliability more than anything that keeps me coming back.

Jean S.
0 people found this helpful

Exactly the part I needed

I needed a replacement washer for an old tap and was worried I'd struggle to find the right size. The site's search made it simple and the part arrived within two days. It was the correct fit and the price was very fair for a part like this. Packaging was secure and the order was easy to track.

Trevor M.
1 person found this helpful

needed a spare for the bike

I needed a replacement inner tube for my commuter bike and I have been using this site for close on ten years now. The order went through without a problem and the tube arrived the following day. One small niggle is that the delivery window was quite broad and I had to wait in most of the afternoon. Otherwise the stock and the prices have always been fair.

Victoria K.
1 person found this helpful

stuff came quick

Honestly thought the stuff would be dinged up but the phone case was perfect, no scratches. Ordered Tuesday night and it was at mine Wednesday, which is mad. Site's easy to use too, didn't have to faff about finding the right model.

Bethany G.
2 people found this helpful

Okay but slow to respond

I had a question about sizing before ordering a set of curtain rails and I'd already checked two other websites first. The reply to my email took the best part of three days, which was longer than I expected. The rails themselves are fine but the price was not especially competitive.

Samantha T.
3 people found this helpful

A good lamp for the study

I purchased a reading lamp for my study after some months of putting it off, and I'm pleased to report it arrived in excellent condition. The bulb and fitting were exactly as shown on the page, and I particularly appreciated the clear instructions enclosed with it. The delivery was prompt and the parcel was handled with care throughout. I found the checkout simple to follow and would be happy to order from them again.

Michael L.
1 person found this helpful

better than the other lot

Way quicker than the big supermarket site I usually use, my order turned up the next day and the app actually tells you where your driver is. Got a bit of a mix up with one item but they sorted it straight away through the chat, didn't have to wait ages for a reply or anything. Would order again no bother, saves me trekking to town for stuff.

Grace E.
6 people found this helpful

Sensible price for what it is

We needed a replacement hose for the washing machine and I wanted something that would not cost the earth. This was a good deal once postage was added and the hose fitted without any trouble. Delivery was reasonable and the parcel was intact.

Aaron K.
0 people found this helpful

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