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empe-usa

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Reviews (19)

The packaging was a pleasant surprise

What struck me most was how carefully the parcel was wrapped, with the item tucked in tissue and nothing rattling about. I did wonder whether the order would arrive safely, but it did, and the instructions were clear. I found the checkout straightforward and the confirmation email was helpful. I would be glad to order from them again.

Valerie N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a replacement charger

My old charger for the kettle base packed in, so I needed a replacement urgently. I've been ordering from them for years and it's usually fine. This time the stock said available but it was actually on backorder, so I waited nine days. They did email to say so, but I'd have liked to know before I paid. Got there in the end.

Stephen S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

needed a new kettle for the flat

My old kettle had died and I wanted something quick to replace it, so I looked at a few options before settling on this one. The price was reasonable and the features were what I needed. It boils fast and the lid is easy to open. Ordering took a couple of minutes and it arrived the next day.

Sarah T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed a new rug for the hallway

I needed a hallway rug that would stand up to the dog and the muddy shoes. I compared a few sites before choosing this one and the price was in line with the others. The rug is thick and cleans up easily. Ordering was smooth and it turned up within the week.

Rebecca S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Better than the usual high street option

Compared it with two other sites before ordering and this one came out ahead on the price for the same thing. The order was simple to put through and the confirmation came straight away. Delivery was quick and the box arrived in one piece, which is more than I can say for the last place I used. Would happily order again and will be checking them first from now on.

Susan D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

good shop, bit fiddly to return

Yes, this is a good shop and I'd order from them again. I'd compared a few places for a winter coat and their price was the best I found. The coat fits well and the material feels decent. Returning the one I didn't want took a few emails and a form that wouldn't save properly on my phone.

Sarah S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better than the one I had before

Compared to the cardigan I had from another online shop, this one fits much better across the shoulders. I've been buying from this site for years and it's always been dependable. The order was quick to place and it arrived well packed. Pleased with it.

Gillian H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

First order, mostly happy

I bought a pair of cushion covers for the living room sofa and they arrived in about four days. The colour is a shade darker than the photos but they look fine with the rest of the room. Checkout was simple and I got a confirmation email straight away. The only small thing was the zip sticks a bit on one of them, but it's not a big deal and I'd probably order from them again.

Natalie L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Great value for the money

Worth it, the price was the best I found for a set of phone cases and the order went through easily. They arrived quicker than I expected and fit my phone perfectly. Nothing about it felt like I was overpaying. Would buy from them again for sure.

Hannah F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

not as cheap as the big marketplace

I checked the same drill bit set on a larger marketplace and it was a fair bit cheaper there. The bits here are decent quality and the order arrived quickly. Prices seem to be above what you'd pay elsewhere, which is the main reason I'd shop around first. Fine if you're not chasing the lowest price.

David T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the other site I tried

Compared to another site I'd been using, this one was easier to find what I wanted and the checkout felt quicker. I bought a bag of plant pots as a first order and they arrived in good shape. Pots are sturdy and the price was fair. Happy with it so far.

Ruby P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

a reliable place for kitchen bits

I've bought a few kitchen items from them and the price is fair for what you get. I'd say the sizing on the mixing bowls was a little smaller than I expected, but they're still good. Ordering was straightforward and the parcel arrived safely. Would consider them again.

Christine K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

decent prices for what you get

Went looking for a set of LED bulbs for the garage and the price on this site was the lowest I could find for the pack size I wanted. Ordered on a Tuesday and they turned up Thursday with no fuss. Quality seems fine so far, they've been on a week and nothing has flickered. Not much more to say really, it's a sensible place for everyday bits and bobs.

Tariq F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

The garden hose connectors fit

The garden hose connectors I bought fit my old tap perfectly, which was the main thing I needed. I've ordered from here a good few times over the years and they've never let me down. Ordering was simple and the parts came well wrapped. Good, reliable stuff.

Trevor F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

The lamp arrived exactly as described

I ordered a reading lamp for my husband and it turned up on time. The bulb fitting is easy and the switch works well, which I was worried about. The description matched what arrived, and the shade is a nice colour. Ordering was simple and I'd be happy to buy from them again.

Sandra M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

good, just a bit slow to arrive

Good enough for a first order and I'd probably use them again. The headphones sound fine for the price and the checkout was easy. Delivery took longer than the site said, a few days over the estimate, and there was no update in between. Small annoyance but the thing works.

Jack J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the dressing gown was spot on

The dressing gown I ordered was exactly the weight I wanted, and the cotton feels soft against the skin. I'd been looking for one for ages and this one stood out. The ordering process was clear and the item came well packed. Very pleased and glad I took the chance on it.

Christopher S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed a decent set of spanners

I'd been putting off replacing my old spanner set because the cheap ones kept slipping. I know tools well enough to tell a good drop forged set from the rubbish, and these are the proper article. They fit the bolts properly with no rounding. The order went through without issue and the set arrived as expected.

Jack D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Still my first stop

The bread bin I ordered last spring is still going strong and I'm glad I went with them. Their delivery has always been reliable and the box came in good condition. I've been a customer for years now so I know what to expect.

Sheila K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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