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88%Would buy again

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This score is based on 16 real reviews

Reviews (16)

Ok but took longer than i thought

I weighed up a few options and went with this one mainly because the eligibility check was easy to run. The signing up part took longer than I expected, as a document I uploaded was rejected and I had to send it again. Once that was sorted, the approval and payout were decent. The interest is on the higher side compared with some of the banks, so I would look around first.

Luke G.
1 person found this helpful

been with them years

I have been borrowing from them on and off for about eight years now, so I know how they work. The newer app is much improved on the old website, which was clunky. This time I topped up a smaller amount and the process took only a few minutes from start to finish. Customer service still answers the phone and speaks to you like a person.

Keith S.
1 person found this helpful

Honestly the best one i've used

Honestly the best one I've used so far, and I've tried a few now. The sign-up was dead simple, I did it on the bus and was approved before I got off. The money was in my account the next morning and the app shows everything clearly. Repayments go out on the date I picked without me having to think about it.

Amber F.
1 person found this helpful

Tried the app first

I compared a few options and this was the only one where I could start the application from the app itself. Filled in the details, uploaded a photo of my ID and had an answer within the hour. Funds went into my account the following morning. Simple and no fuss.

James H.
0 people found this helpful

way better than the credit card

Honestly way better than using my credit card for the same thing, the interest on that was insane. Applied on my phone during a lunch break and got a yes by the time I'd finished my sandwich. Money was in my account the next morning. Easy to pay back through the app too.

Zoe R.
1 person found this helpful

Needed funds for a new boiler

Our boiler packed in just before the cold snap and we needed the money to pay the engineer straight away. I've been dealing with lenders for years so I knew what to look for. The eligibility check didn't leave a mark on my credit file, which mattered to me. Approval came through the same day and the money was in our account the next morning. Repayments come out on the date they said they would, every month.

Barry T.
2 people found this helpful

Needed it for the boiler

We needed the money in a hurry when the boiler gave up in January, so that was the reason we looked. The loan itself was fine and the money arrived when they said it would. The total cost works out higher than some of the other lenders we checked, so it is not the cheapest. We went with it anyway because the approval was quick.

Jacqueline G.
6 people found this helpful

Quick and easy, no faff

Got my loan sorted through the app in like ten minutes, no faff. The money hit my account the next day, which was spot on. Repaying is easy as the payment shows up in the app with the date. Would use again if I needed to.

Emily H.
0 people found this helpful

Took a while to get the money

I compared a few lenders before going with this one and the rates were the main reason. The form was easy enough but they asked for a payslip upload that kept failing on my phone, so I had to email it over. Once that was sorted the approval was fine. The money reached my account a day later than I expected, which is the only real niggle.

Ben S.
1 person found this helpful

Needed funds for a family wedding

I needed funds to help my son with the costs of his wedding, which is why I went looking. The application was straightforward, although I did need a little help from my daughter with the online form. The money came through as promised. There was a slight delay with one of my documents.

Tracey T.
2 people found this helpful

cheaper than the overdraft

Compared with my bank's overdraft fee this worked out a fair bit cheaper for the amount I needed. The application was quick, but the approval took longer than the app suggested, around a day and a half. Otherwise the money arrived when it was supposed to. Would have been a five if the decision had come through faster.

Holly M.
4 people found this helpful

Way quicker than the bank

Way quicker than my bank, which made me wait a week for an answer last time. I did the application in bed on my phone and got approved before I got up. The cash turned up the next day and paying it off through the app is easy.

Kamil S.
0 people found this helpful

Quick top up

Applied on the site on the way to work. Approved in minutes and money was in my account before lunch. Repayment dates were clear. Nothing to complain about really, just wish the app login was a bit less fiddly.

Tomasz D.
0 people found this helpful

The rates were the deciding factor

I looked at about four lenders before picking this one, and the rates were what made up my mind. The eligibility check did not leave a mark on my credit file, which was a relief. Signing up took a bit of time, around twenty minutes, mostly because I had to dig out my bank statements. Once approved the money came through fast and the repayments have been smooth so far.

Ashley P.
1 person found this helpful

Quick and sorted, would use again

Yes, I'd use them again, and I say that as someone who has never borrowed online before. The sign-up took me around fifteen minutes and I was nervous about entering my bank details but the checks were clear about what they needed. The funds went in the same day I was approved. Repaying through the app is simple, showing the balance and the next date right on the home screen.

Laura R.
1 person found this helpful

much easier than my old bank

Compared to my old bank this was miles easier, as the bank wanted me to come in branch for everything. Here I filled in the form on my laptop and had a decision before my tea had gone cold. Money arrived the next working day and I have been paying it down by direct debit with no fuss. Customer support answered a question I had within the hour when I emailed them about an early payment.

Wayne K.
1 person found this helpful

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