DirectDeals

Ordered a pair of trainers and they sent the wrong colour, which was annoying. Had to message them and wait about four days for a reply. They sorted it in the end and sent the right pair, but I was still waiting for the first lot to come back, so it took ages. Not impressed.

I bought a double duvet set from them, which I have now used for about a year. The colour looked a shade darker on screen than in real life, though it is still fine. Delivery was on time. I have been a regular for years so I am not put off.

Compared with the big marketplaces, the prices here were noticeably lower on the same drill set I was after, and the listing matched what turned up. Checkout was quick and the tracking updates were accurate. Nothing to grumble about.

Compared with a couple of other sites I checked, the price for this cable tidy was lower and the reviews looked fine. It came a day later than the tracking said but turned up. Decent enough.

I needed a replacement kettle quickly because mine had died the night before a family visit, so I compared three sites before choosing this one. The price was the lowest I could find and it arrived the next morning. The packaging was a bit flimsy but the kettle was fine, so it's a small niggle really.

Their customer account page is the first thing I check whenever I order, and the tracking has never been wrong for me. I have been a customer here for about eight years, so I know how they work. The last order came earlier than the date they gave me, and the packing was tidy with nothing rattling about inside. I'd happily send my daughter their way too.

Compared with the usual brand I buy from, these were about a third cheaper for the same spec, which is why I gave them a go. The item itself is fine and does the job. The return form was a faff though, I had to print a label and it took a couple of tries to get the reference to work.

Needed a new charger for my phone cos the old one kept cutting out. Went for this site because it was cheaper than the big names. Arrived in two days. The cable is a bit short but it works fine, so yeah, decent.

I bought a pair of hoop earrings for my first order here, having never used the site before. Signing up took under a minute and the earrings came packed in a little box with a card. They look just like the photos. I will definitely order again.

Needed a birthday present for my sister and forgot until the last minute. Ordered a candle set on the Thursday and it was there by Saturday, which was brilliant. Price was decent too, though I paid a bit more than I would have on another site. Would use again.

I ordered a pair of secateurs for the roses, and they arrived sharp and well made, as I had hoped. The order confirmation was clear and the tracking was helpful. Delivery was a day early. I have no hesitation in buying from them again.

Honestly this is the best order I have had in ages. The rug was delivered in two days and was exactly the size listed. The price was fair and the checkout took about a minute. Really happy with it.

I needed a replacement reel before a trip to the coast, and I had been putting it off for weeks. The price was competitive and the reel is well made. Delivery took a little longer than I expected, but it arrived in time for the trip. I am reasonably content with the purchase.

I am delighted to say that my order was dealt with promptly from start to finish. The garden lamp I chose was exactly as described and well packed, and the delivery driver was courteous. I did have a question about the warranty, and the reply came within the hour, which I thought was very helpful. I shall certainly be returning.

I would say this is a reliable place to shop, and I have found the prices fair compared with the high street. The order arrived in the stated time, though the confirmation email took a little while to come through. I have no real complaints and would be happy to order again.

The first thing I noticed was that the spec listed on the site matched the tool exactly, down to the chuck size and battery voltage, which is rarer than it should be. I've been buying power tools for about fifteen years and I'm picky. Arrived well packed and on time, so no complaints.

The colour options were what got me, there are about forty shades of lip liner and they all show on the page properly. Mine came in a few days and the shade was right. Easy to order, nothing to complain about really, will buy again for sure.