Direct Stoves

Compared to the stove shop in town they were about a third cheaper for the same model. The checkout was quick and they included the flue kit without me asking. For a practical buy like this I could not ask for more, so no complaints from me.

We needed a stove in the new flat before the cold really set in and the old electric heater was costing a fortune. Ordered it on the site one evening and it turned up with the right parts, fitted straight into the hearth.

Needed a stove for the new house and this was my first time ordering one online, so I was wary. The checkout asked for the flue length and the total came out a bit higher than I'd budgeted once delivery was added. Delivery itself took nine days, longer than the site suggested, and the box was dented on one corner.

Compared with the stove shop in town this was a fair bit cheaper and I could see the stock levels online before I ordered. The order went through first time and the delivery came on the Thursday as promised. Fitter was happy with the kit when he came to install it.

Compared with the other place I've used for years, this one was a little quicker to get a quote from and the price on the accessories was better. Long-time customer here, and the delivery was on the date given like always. Happy as ever.

Our old one in the rental packed up in February so we needed something cheap and reliable fast. Found a decent model on the site and it came within the week. Price was fair and the whole thing was simple, which is what we wanted.

The stove came in good nick but delivery took about a week longer than the date they gave me, and nobody emailed to say so until I chased. Otherwise the order was simple enough and the price was fair for a multifuel stove, the only real gripe is the waiting around for the courier to ring.

Ordered a small log burner for the lounge on my phone during lunch. Arrived in one piece on the date they gave, bit of a faff getting the box up the stairs but that's on me. Happy with it.

Compared to the big DIY chains this was a lot cheaper for an equivalent stove and the site made it easy to see what was in the box. I'd never bought from them before so was a bit nervous, but the tracking updates kept me in the loop. Delivered on time and in perfect order.

I know stoves well having fitted a few over the years, and the glass panel they sent was the thing I was most pleased about, the seal is tight and the gasket is the right grade. Ordering took a little longer than I'd like because the postcode check kept failing first time, but it went through eventually and the price was sound.

Went with them in the end after looking at three other sites and this was the easiest to order from. The stove arrived on schedule, the fitting guide was clear and the price was a good bit lower than the big name down the road. Would happily order again.

I was nervous about the glass panel arriving in one piece as it's the bit that breaks, but it came wrapped properly and nothing was cracked. The price was lower than the other two places I looked at and the site showed exactly what sizes they had. The delivery was a day later than I'd hoped but I didn't mind much, the stove itself has been fine since we lit it.

This is my second stove from them, bought the first one about eight years ago. The new model has a better air control and the firebrick is a nicer finish. Ordering was as simple as it was last time and the courier was on time.

I've been buying from them for years and the replacement door seal I ordered last month was spot on. Arrived in a small padded envelope with the instructions folded in. Quick and cheap, which is what I want from them.

The stove is a solid bit of kit, heavy steel and the paint held up through the first burn. The site lays out the clearances and hearth size properly, which saved me a phone call. Price was fair and the order arrived on the stated day, with the flue pipes and the ash pan packed in a separate box. Good experience throughout, and I'd buy from them again without thinking twice.

The stove I wanted was about a hundred and forty quid less than the showroom in Leeds, which was the main reason I went with them. Checked the stock online first, ordered Tuesday and it turned up Friday. Nothing to complain about for the money.

Know my stove ratings and efficiency figures, so I was checking the spec sheet line by line before ordering. Everything matched what came through the door, the register and the flue sizes included. Good price for the output, and the delivery driver was courteous.

Ordered on my phone in the car park at lunch and it took about four minutes start to finish. Fine for a busy person like me, saved name and address and I could track it. Would use again.

Stove arrived fine and it does the job, the price was a bit above what I'd seen on other sites but not by much. I wanted to send back the wrong flue kit and getting the return label sorted took several emails over a fortnight. Would probably order again but I'd check the returns policy first.

We needed a replacement for the old fire after the chimney sweep said it was past it, so I started looking. Compared four firms and this one was the clearest about what the stove included and what was extra. Delivery was a day early and the price matched the spec on the page exactly, which I did not expect from online.