90%Would buy again
Ordering for the first time and it went smoothly, which I did not expect from a site I had never used. The checkout was quick and the confirmation came through straight away with a clear delivery date. I got a text the morning it was due and the courier turned up in the window they gave. The item was exactly what I wanted and nothing was damaged. I will be ordering from them again for sure.
Read moreI needed a replacement charger for my mobility scooter and went to them because I had bought from them before. The order itself was fine and the charger worked straight away. What let it down was the return of the first unit, which dragged on for nearly three weeks before the refund showed up. I had to ring twice to get anyone to look into it. Eventually sorted but it was a tiresome process.
Read moreI needed a replacement for a scooter that had finally died on my daily commute, so I knew exactly what spec I was after. The range on the site is decent and the spec sheets are honest, which I appreciate. Delivery took four days rather than the two they quoted, and the courier left it with a neighbour without asking first. Nothing major but I did have to chase it. The bike itself is solid and…
Read moreOrdering from them for the first time and it was really good, the whole thing felt simple. The site let me filter by what I actually needed and the checkout had no surprises. Everything arrived well packed and the instructions were clear enough to get going straight away. Would order from them again.
Ordering for the first time and it went smoothly, which I did not expect from a site I had never used. The checkout was quick and the confirmation came through straight away with a clear delivery date. I got a text the morning it was due and the courier turned up in the window they gave. The item was exactly what I wanted and nothing was damaged. I will be ordering from them again for sure.
Ordered a replacement cable on my phone during my lunch break and it was done before I finished my sandwich. Easy to find the right part and the site showed me straight away whether it would fit. It arrived the next day in a plain box with no fuss. Quick and easy, would order again.
I have been ordering from them for years now, mostly bits for my mobility scooter like brake pads and the odd cover. The site has barely changed and I like that, I can find things without hunting. Delivery has always been on time and the packing is careful.
I found this compared rather favourably with the shop in town, where the staff were pleasant but the choice was limited. Ordering online was straightforward and I had a question answered by email within the hour. The machine arrived promptly and was well put together, with clear instructions in the box. I would be glad to recommend them to my friends.
Cheaper than the big names and the spec is just as good, I checked both before buying. The bike came fully assembled apart from the handlebar. Ordering was quick and the email updates were clear. Happy enough with it.
Honestly it is the best value I have found for a spare battery for my e-bike, and I checked a fair few places. The price was lower than the others for the same capacity and the delivery was quick. Ordering took no time and the spec was exactly as listed. Good sensible buy.
Compared with the last place I used, this is far easier to deal with, which is why I stuck with them. Ordered a set of tyres and they came quicker than before. The price was fair and I have no complaints about the packing. Happy customer.
I bought the spare battery pack and it was the cheapest I could find for the same capacity. It arrived in two days and fits my model fine. Good value and no fuss.
The lightest folding scooter for the money was what caught me first, after comparing about four different sites. I had a look at the spec and it matched what they said, which is more than I can say for one of the others. Ordering was straightforward and they sent a tracking link within the hour. Delivery took two days and the scooter was ready to ride with the bolts already tight. Glad I went with them.
Got the cheap one in the end, the spec is basically the same as the posh one. Arrived in two days and I put it together in the living room. Fine for the price.
I bought the folding one after looking at about four different places, mostly because it was the lightest for the money. It arrived in one piece and was mostly built, I just had to fit the bars and tighten a couple of bolts. Took maybe twenty minutes with a basic multitool. Happy with it so far, the battery lasts my whole week of short trips.
Ordered a spare charger for my e-bike at about 7am before the school run and it was on my doorstep the next afternoon. Checkout took under two minutes on my phone, which is all I wanted. Nothing to complain about, just needed it sorted and it was.
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Direct Bikes is an online retailer based in the United Kingdom that sells electric scooters, mobility scooters and related accessories. uk presents its range by category, covering personal electric scooters for commuting and leisure as well as models aimed at riders with reduced mobility. Its catalogue is organised so that customers can compare features such as battery range, motor power and folding design before ordering.
Customers buy from the site and have their orders dispatched to addresses across the United Kingdom. The business also supplies spare parts, batteries and replacement components for the scooters it sells, which keeps owners able to maintain their machines after purchase.
