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Diamond Heaven

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Reviews (19)

The certificate with each stone

What struck me most was the certificate that came with each stone, which I had not expected at this price. It gave me a real sense of confidence in what I was buying. The ring itself is lovely and my daughter was very happy with it. The whole transaction was pleasant.

Janet M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Return process was a struggle

The first thing I noticed was that the ring came with a certificate, which I had not expected at this price. I did find the returns process rather fiddly though. The form on the site did not seem to match the steps in the emails, and it took several days before anyone replied to my query. I would think about it again but would want the returns sorted out first.

Stephen R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Good for a cheap gift

Yeah it's good, bought a lab grown pendant for my mum's birthday off my phone. Took ages to decide which chain to use tbh but checkout was dead quick. Delivery was a day later than they said which was a bit annoying but whatever, she loved it.

Imogen E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Good for a lab grown stone

Lab grown stones have come on a lot and this is a good example of that. The ring I got has a clear, bright stone with a proper grading report, and the price was under what I'd expected to pay. I know a fair bit about diamonds so I looked at the details closely before buying. The setting is well finished and everything matched the description.

Richard W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Always my first stop for engagement rings

Honestly I've been buying from them for years now and I wouldn't go anywhere else. I first bought a pair of diamond stud earrings for my mum's 70th and she still wears them every day. Every time I've ordered since, the stones have been exactly as described on the page, the packaging is careful and it's always arrived when they said it would. Customer service has been helpful each time I've rung with a question. Can't fault them really.

Sandra H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

ended up with a lab grown studs

I bought a pair of lab grown studs after comparing about four sites and a couple of local shops. This was the cheapest of the lot for the carat weight I wanted, and the details on each listing were far clearer than the others. The studs came in a little box with a card explaining the grade. I wore them to a wedding and got loads of compliments. Happy with it.

Claire C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

needed one for my niece

I needed a birthday present for my niece who's just started uni, and wanted something she'd actually wear every day rather than a random bit of jewellery. A friend recommended the site so I went on, found a simple lab grown pendant and it was easy to pick. Ordering took a few minutes and it arrived well packed and right on time. I was really happy with it and she loved it.

Caitlin P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed something for a proposal

I needed a ring for a proposal and wanted something I could trust, having looked into the grading side of things quite a lot. The stone came with a proper certificate which was exactly what I was after. Delivery was fine but the box arrived slightly squashed on one corner. The stone itself is spot on.

Connor P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Fine but the returns bit was a faff

First time ordering from them and the ring was fine when it turned up, nicely boxed and matched the listing. My issue was with the return process, I wanted to swap the size and it took a few emails back and forth before I got a return label sorted. It was a bit fiddly, though it did get sorted in the end. I'd probably order again but I'd check the size chart more carefully first.

Bradley S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

a 1 carat lab grown band

I'd been looking at lab grown bands for a while so I knew what to check: the cut grade, the colour and the certificate. The 1 carat eternity band I ordered had a clean VS-looking finish and the setting was solid with no wobble. The graded report matched the listing point for point, which is what sold me. Delivery was tracked and insured and it came in two days. Good buy for a fair price.

Daniel R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

The sparkle is unreal

Ok so the thing I noticed first was how sparkly the pendant was in real life, way more than the photos, my mate was well jealous. Bought it for my birthday off my phone on the bus, checkout was dead quick and they sent a little certificate with it which is a nice touch for something I didn't expect at this price. The chain is fine too, not flimsy at all. Basically sorted, I'd get another one.

Katie L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Stud earrings, fast and neat

Ordered lab grown studs on my phone at lunch and checkout took about a minute. They turned up the next day in a tiny box with a card. Look great, no complaints. Will use again.

Sophie W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Compared with a shop near me

Compared with the independent jeweller near me, this was considerably less expensive for an equivalent stone. I have been a customer for several years now and have always found them dependable. The ordering process was straightforward and the confirmation email was clear about dispatch times. The ring arrived well packed and exactly as described, and I was delighted with it.

Linda B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.12 people found this helpful

Sorted my wife's anniversary present again

I needed a replacement for my wife's eternity ring after she lost one, and I've bought from here a few times over the years. The ring I picked was a bit more than I'd hoped to pay but the quality is what I've come to expect. The first delivery went to the wrong postcode area so it took an extra day to sort out, which was annoying. Once it arrived everything was fine and she was pleased with it.

Mark B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Lab grown pendant for my sister

I bought a lab grown diamond pendant for my sister's birthday and it was good value for what it is. The price was well under what the shops were asking for something similar and the chain was included without an extra charge. Delivery took two days which is quicker than I expected from an online order. The box was smaller than I'd pictured but the pendant itself looks lovely on her. Would order from them again.

Hayley J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better value than the chain stores

Compared with the chain stores on the high street, the price here was noticeably lower for a very similar piece. I looked at three or four sites before choosing, and the filters on this one made it easier to compare cut and colour. The necklace I got is nice and delicate. Delivery took a couple of days, although the tracking updates were a bit slow to appear.

Samantha H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

better than the high street and cheaper too

Compared with the jeweller in town, ordering from here was much easier and the stone was a good deal bigger for the money. I've been a customer for about six years now, mostly for anniversary presents. The website lets you filter by carat and clarity which saves a lot of faffing about. The one I bought last spring came with a proper grading report and it's now in a drawer waiting for the next occasion.

Jason T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Compared with buying in person

Compared with going into a shop, ordering here saved me a lot of time and the price was lower. I've been buying from them for a good while now. The stone was as described and the grading report matched what I'd read online. Delivery was a day later than the estimate but otherwise fine.

Malcolm W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.10 people found this helpful

needed a gift for my granddaughter's graduation

I needed something suitable for my granddaughter's graduation and a friend suggested I look at this website. The pendant I chose arrived beautifully presented in a lovely box, with a certificate that I found very reassuring. The staff were courteous when I telephoned with a query about the chain length. I was thoroughly pleased with the purchase and would be happy to order again.

Linda P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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