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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Ordered a cushion cover

I bought a cushion cover for the sofa, the velvet one in the listing. The colour was quite a bit darker in person than the photos and the zip is already a bit stiff. I've been using the site for years and this is the first time I've been let down by it, which is disappointing.

Elaine S.
0 people found this helpful

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About DHGate

DHGate is an online marketplace based in China that connects buyers in the United Kingdom and elsewhere with a large number of independent sellers, mostly manufacturers and wholesalers in Asia. The site offers a broad mix of goods, including clothing, footwear, electronics, accessories, home products and items for hobbies, and many listings are sold at low prices in bulk or as single units. Buyers browse the platform in English and pay through the site, and orders are shipped directly from sellers, with tracking provided through the DHGate system.

Because products come from many separate sellers, the quality, delivery times and customer service can differ considerably from one listing to the next, and customers frequently rely on seller ratings and buyer feedback when deciding what to order. Questions about returns, refunds and disputes are handled through the site's own resolution process, which is a common point of discussion in customer reviews.

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