Top positive review
Sorted it fast
Brilliant, got the cover sorted in one go and the policy docs were in my inbox before I'd put the kettle on. Saved money on what I was paying before. Would use again.
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Brilliant, got the cover sorted in one go and the policy docs were in my inbox before I'd put the kettle on. Saved money on what I was paying before. Would use again.
Read moreI've been with a specialist insurer for years so I know the market well. Compared to my old provider, DefenAge's cover felt thinner on accidental damage and the excess was higher for the same premium. The quote page was clear enough but I had to read the small print twice to see what was excluded. Not a disaster, I just wouldn't pick it over the one I'd been with.
Read moreFirst time I'd ever bought cover online so I was nervous, but the site walked me through each question and the price showed up before I had to put any details in. The thing that stood out most was the live chat, I asked a question at 9pm and someone replied in about a minute. Policy arrived as a PDF within the hour and I could print it for my landlord. Felt straightforward from start to finish.
Read moreBrilliant, got the cover sorted in one go and the policy docs were in my inbox before I'd put the kettle on. Saved money on what I was paying before. Would use again.
The app asks for your details in really small chunks so you can do it on the bus. Took about ten minutes total, took a photo of my driving licence and that was it. Confirmation came through by text straight away.
I was looking for a home insurance policy that didn't cost the earth and this is a good one. The quote was straightforward and the documents arrived by email within the hour. I did have to ring to confirm a detail about the contents cover, but the advisor was patient and helpful.
Got the phone cover through the app last week and it was sorted in literally a few taps. Claimed on it a month later when my screen cracked and they sent a replacement phone out the next day. Loads better than I thought it would be honestly, would get again.
The quote page took ages to load on my phone and I nearly gave up twice. Once I got through it was quick enough, the price was good and the cover was what I wanted. I'd have liked a bit more clarity on the excess before I paid, but that's a small thing. Cover went live the same day so no complaints there.
I've been with a specialist insurer for years so I know the market well. Compared to my old provider, DefenAge's cover felt thinner on accidental damage and the excess was higher for the same premium. The quote page was clear enough but I had to read the small print twice to see what was excluded. Not a disaster, I just wouldn't pick it over the one I'd been with.
The live chat actually answered me straight away, which is more than I can say for my old provider. Asked about adding my mate as a named driver and they sorted it in like two minutes. Cover came through instantly.
Got the policy for my second car. Price was the cheapest I found, cover covers what I needed. Paid monthly and no fees, which saves me a bit each month.
Compared to the one I had with my old provider, this was way cheaper for the same bits covered. Got the quote on my phone at lunch and it just worked. Didn't have to speak to anyone which was nice.
Bought the bike cover through the site last month and it arrived really quick, like two days. Fitted it on my bike in about five minutes, it's sturdy and the strap things are dead easy. Would get again honestly.
Cheapest quote I got after comparing a few, and the cover looked the same as the others on paper. Went with this one and the policy was live within the hour. Support answered my one question quickly.
First time I'd ever bought cover online so I was nervous, but the site walked me through each question and the price showed up before I had to put any details in. The thing that stood out most was the live chat, I asked a question at 9pm and someone replied in about a minute. Policy arrived as a PDF within the hour and I could print it for my landlord. Felt straightforward from start to finish.
Compared with the cover my bank offered, this works out considerably cheaper for the same level of protection. The online process was clear and I was able to finish it in one sitting. The policy schedule arrived promptly and everything was in order.
Needed cover for my camera gear as I kept borrowing my mates' policies. Got the quote quick and it was cheap. The renewal reminder came a bit late but whatever.
Honestly it's great value for what you get, I checked three other sites and this was the cheapest by a bit. The quote took a couple of minutes and the policy documents turned up straight away. Customer service answered my question about excess within the hour when I rang, which I wasn't expecting. I'd use them again for the renewal, no worries.
Needed travel cover for uni because my parents' policy stopped covering me once I moved out. Bit pricier than I hoped but it was the cheapest option I could find for a student. The claim form asked me for loads of stuff I didn't have to hand so it took me a few days to finish it off.
We needed cover for the van for the new business, the old provider wanted far too much for the same cover. The quote was clear and the price matched what the site said at the start. The documents came through within minutes and the cover was live the same day.
Bought the annual travel cover before a trip to Spain. I compared a couple of other sites first and this one came out cheapest with the cover I wanted. The policy booklet turned up in my inbox almost immediately and the app has everything in one place.
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