Cuisinart

Ordered the stand mixer as my first thing from them and honestly the box was really well packed. Arrived in about three days, which was quicker than I expected. Instructions were clear enough for a beginner like me. Happy with it so far, made my first batch of cookies last weekend.

Compared to the cheap one I had before this is miles better, the water actually boils properly now. Ordered on the site on my lunch break and it turned up Thursday as promised. Only niggle is the lid sticks a bit when you first open it but I'm getting used to it. Would buy from them again, quick checkout too, didn't have to faff about with an account.

Needed a new kettle fast because mine stopped switching off, which was a bit of a worry. Ordered on the site in the middle of a shift and it turned up two days later. Easy to set up and the boil is quick. Good to have something reliable again, and I'd happily order from them again if I need anything else for the kitchen.

Got this instead of the cheap one from the supermarket and its miles better. Way quicker to heat up and the jug pours without dribbling. Ordered it on my phone super easy and it came the next day, so yeah, happy.

If you're after a food processor that will last, this is the one to get. I've had two others that gave up within a year and this one has done daily use for over three years now. The bowl is heavy and sturdy, the blades are easy to clean. Ordered directly from the site and had no issues at all with the order.

The first thing I noticed was how even the blade is on the chef's knife, it cuts through a tomato without squashing it. I've had Sabatier knives for years and this is every bit as good for the money. The handle is comfortable even after a long session of chopping veg. Packaging was simple and the knife arrived unmarked.

I ordered a replacement jug for my food processor, which had cracked along the handle. The page showed the correct model and I was assured it would fit, and it did. It did take a little longer to arrive than I had hoped, around a week, but I was kept informed by email throughout. I would be happy to order from them again.

Bought the knife set and the first thing I noticed was the weight in the hand, which is nicely balanced. Knows its stuff for an everyday knife and holds an edge well. Ordered it online, arrived in good time and nothing was damaged. Pleased.

Why I needed it: my last sandwich maker finally packed in after nearly a decade. I have been a customer for a long while and I keep coming back because things work and arrive on time. This one is no different, heats evenly and the plates are simple to wipe clean. Happy as always.

Needed something to boil water in my halls room that wasn't a dodgy old thing from the charity shop. This one arrived quick and it's lush, boils fast and looks decent on the side. Packaging was fine, nothing got broken. Would get again honestly, good value for what you get.

Brilliant, the kettle I got is quick and quiet and the price was better than the other places I checked. Ordering was dead easy, just clicked through and paid. Arrived the next working day. Happy with it.

Long-time customer here and I'd say this is the best pan I've had from them. The non-stick is holding up well after months of use. The handle does get quite warm on the hob though, so mind your hand. Ordered from the site, delivered on the day it said it would be.

Needed a new one for the flat after my flatmate broke ours. Arrived quick and the setup was easy. Didn't love the price compared with other places but it works well.

Looked at a couple of other brands first and this came out cheaper for the same spec, which sealed it for me. Checkout was simple and the confirmation email came straight away. Blender is powerful, handles frozen fruit no bother. Very pleased, the only thing I'd change is a bigger jug.

Looked at a few options before this and it was the best of the bunch for the money. Easy to clean and the settings are simple to use. Ordering took a few minutes and delivery was prompt.

Bought the hand blender as my first thing from them, mostly for soups. The motor feels solid and it blitzes everything smooth. Parcel came well wrapped and arrived in two days. Easy to use and a good first impression.

Ordered a new bread maker on Tuesday and it came Friday, which was fine. The box was a bit battered but the machine was fine. Wasn't sure about the price first but it was okay compared to what I'd seen elsewhere.

The lid on the saucepan I got arrived with a crack across the rim which I only spotted when I went to use it. I was pretty annoyed as I'd been waiting for it all week. Sending it back was a bit of a faff because the returns form on the site kept timing out, so I ended up ringing them. They sorted a replacement and it's been fine since, though it did take another week to turn up.