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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Pleasant enough, a little slow

I compared their prices with two other shops before ordering, and they came out slightly cheaper for the same bedding set. The delivery was a day longer than promised, which was a little irritating. Otherwise everything was as I hoped and the packaging was neat.

Karen K.
1 person found this helpful

Ordered a lamp, not the best

I bought a desk lamp as my first order here. The lamp works fine but the colour in the listing looked warmer than what turned up. It took nearly a week to arrive and I had to message them twice to get a tracking update. Did get a partial refund for the colour issue though, so that was something.

Isabelle K.
1 person found this helpful

Excellent service throughout

I have ordered from them several times now and have found the service consistently courteous. The item I purchased this month was exactly as the description suggested, and the ordering process was straightforward for someone who is not especially at ease with computers. My parcel was dispatched promptly and reached me without any difficulty. I have no complaints whatsoever.

Geoffrey B.
1 person found this helpful

Reliable as always

I have been using them for years and the service has never let me down. My latest order was a set of replacement filters, and the stock was right where I expected it to be. Delivery came the next morning. Price is fair for what you get, and I don't bother checking elsewhere any more.

Jonathan F.
1 person found this helpful

Still my go to for this

I have been buying from them for about six years and what stands out is how the site has barely changed, which I actually like. The search is still fiddly when you want something specific, but the stock is reliable. This time the delivery was a day later than I expected, and I had to ring them to find out why. They were apologetic and it got sorted, so I'll keep going back.

Karen J.
1 person found this helpful

Decent but the returns were a faff

I've been a customer for years so I know how they usually run. The order itself was fine and the product was what I expected. The problem came when I wanted to send one item back that was the wrong size for me. The returns form was hard to find, and it took about two weeks before the refund showed up. Not terrible, just more hassle than it should be.

Lindsay M.
3 people found this helpful

Booked a slot on the app

Booked my slot for the courier collection through the app on my lunch break and it took about a minute, which was brilliant because I'm always rushed. Got a confirmation straight away and the driver turned up in the window they gave me. Only thing I'd say is the app kept logging me out so I had to sign in twice, but the booking itself was fine and I'd use it again.

Michelle H.
0 people found this helpful

Better than my old supplier

My old supplier always charged a fortune for the same thing, and this place undercut them by a decent margin. I know the category well from years of doing this sort of job, so I could tell straight away the spec was right. Turned up quick and nothing was damaged. Good stuff.

Connor V.
2 people found this helpful

Cheaper than the rest for what I needed

Checked three sites for a set of replacement bearings and these came out cheapest by a fair bit. Ordered on a Tuesday and they turned up Thursday. Good stuff for the money, no complaints.

James C.
2 people found this helpful

Best place for this in the end

Honestly this is the best place I found for it. I checked three other sites first and the prices here were lower once delivery was added on. The checkout was quick and the order turned up the next working day, nicely packed with no fuss. Would order from them again without a second thought.

Charlotte K.
2 people found this helpful

Bought a rug and it's lovely

I went looking at a few shops before choosing this rug, and it was the most affordable of the bunch for the size I wanted. The colour matched the picture and the pile is nice and thick. Checkout was simple and it came within the week. Pleased with it.

Funmi M.
1 person found this helpful

Needed a spare for the van

I needed a spare sensor for the van and had been putting it off for weeks. I've used this site on and off for years, so I went straight there. They were out of the exact one at first, but the email came quickly and the alternative they offered worked fine. The wait was longer than I'd like, about six days in the end. Still a good supplier for this sort of thing.

Carl E.
2 people found this helpful

Good value for the money

You get a lot for what you pay here, which is the main reason I keep ordering. The garden hose reel I bought has held up well through a full season already. Postage was included and the order came in three working days. Happy with it.

Susan N.
12 people found this helpful

Solid for the price

I needed a new set of drill bits and wanted to keep the cost down, so I checked a few places first. This one had the best price once delivery was counted, and the bits are a good quality set. Ordered on the Monday and they were here by Thursday. Saved me a tenner on the same thing elsewhere, which is handy.

Adam P.
1 person found this helpful

Needed a replacement in a hurry

We needed a replacement part for an old appliance that the shop had stopped stocking. I looked around at a few places and most wanted a fortnight to dispatch. This one had it in stock and sent it the same afternoon. The price was fair for what it was, and the tracking emails were clear at every stage. Good result for a Friday panic.

Aaron B.
1 person found this helpful

Exactly what a pro needs

I bought a replacement cable tester for work, and I know the kit well enough to spot a dodgy spec in seconds. This one was correct and well made, and it came with the right leads. Price was sharp compared with the trade counters. Ordered at lunch and it was on my bench by morning. Fine by me.

Philip D.
1 person found this helpful

First order, mostly good

I bought a set of storage boxes for my flat, my first ever order from them. The boxes are sturdy and look just like the photos, which I was pleased about. Delivery took four days rather than the two they quoted, and one box arrived with a small scuff on the lid. Customer service sorted a replacement quickly though, so I'd order again.

Emily B.
0 people found this helpful

Way better than the big sites

Compared to the big marketplace I usually use, this was so much easier. No endless scrolling through sellers, just the one thing I wanted. Ordered Sunday night and it was at my door Tuesday. Cheap too, though I didn't check the exact prices against anyone else tbh. Dead simple, would do it again.

Zoe H.
3 people found this helpful

Better value than the others

I looked at a few options before settling on this one, and they came out cheapest once I added up the postage elsewhere. Swapped a pair of kitchen blinds with them and the fit was spot on. Dispatch was quick and the order arrived well wrapped. Happy enough with it.

Janet J.
1 person found this helpful

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