Cleva

Been using them for a few years now and it still does the job. Renewal is quick and the reminder comes in good time. Price has crept up a bit but not unreasonably.

I needed some money fast to cover rent after my hours got cut. Applied on my phone at night and got a decision the next morning which was good. But the money took ages to land, like four days, and the customer chat kept sending me the same automated replies. Interest was pricier than I thought it would be too. Not great honestly.

I needed to make a claim on my home policy after a burst pipe. Their claim form is sensible and the handler rang me back the same day to confirm what they needed. Payment arrived within the week. Credit where it's due, they handled it well.

The booking itself was fine and the confirmation email came quickly. Had a question about my date and it took three days to get a reply. Got there in the end.

Booked the service through their site and the confirmation came quickly. The person arrived about forty minutes after the window they gave me though. Good work once they got here.

Compared with the other insurers I looked at, the quote here was quicker to get and the questions were less of a faff. The policy came through by email the same day. Price was a bit more than the cheapest option but the cover is better. Only niggle was the renewal emails arriving a bit late.

I was after a service that matched me with the right people and the profile setup asked sensible questions about what I wanted. The matches they suggested were close to what I'd said, which was a relief. The app is well laid out and easy to use day to day. Support answered my questions about verification quickly. A proper, well run service in my experience.

Needed to sort my insurance fast because my old policy was ending on the Friday. Got the quote and paid on my phone while waiting for the bus. Documents came through in my inbox right away. Sorted in about ten minutes, which saved me loads of stress.

Switching over from my old provider was a lot simpler than I expected, with the online form asking only what it needed. The old company used to take weeks to process changes but this was sorted within days. The new policy documents arrived by email and were easy to read. Customer service has been helpful on the couple of occasions I've needed them. Glad I made the move.

I mainly use the app to check my account and pay on the day. It loads fine and the balance is always right. Only thing is it logged me out twice last week and I had to reset my password. Otherwise it does what I need.

Got the booking page up on my phone on the bus and it was dead easy to pick a time. Confirmation came straight through with the reference. Staff were quick when I had a question. Booked again the week after.

Needed travel cover for a trip booked last minute and I was panicking a bit. Got it sorted online in about fifteen minutes and the certificate came through straight away. Price was fine for what it was. Would use them again.

Compared with the comparison site I usually use, I found their prices were lower for the same cover, which I did not expect. Signing up took about ten minutes and the paperwork came by post and email. When I rang about a detail the person on the phone knew exactly what I was on about. I have recommended them to my sister already.

I took out breakdown cover for my old Ford through their site last spring and the policy document arrived in my inbox within minutes of paying. I'm not one for computers, but I found the form perfectly clear and didn't have to ring anyone to finish it. The cover has been exactly what I was promised, so I'd happily go back to them when it's due.

Honestly this is the easiest booking I've made all year. Ticket came through instantly on my phone and the entry was quick on the day. Didn't have to wait around or argue with anyone. Will book again.

Compared with the bank I used before, the application here took a fair bit longer and asked for more paperwork than I expected. Once it was approved the money came through, though it took a day longer than they quoted. The app is clunky to navigate on my phone and I had to phone to sort out a small mix up. It does the job, just not as smoothly.

I took out the breakdown cover for my car through their site last spring and it was quick to set up. The documents arrived by email straight away and the renewal reminder came through on time. Price was a bit higher than I found elsewhere but the cover is what I wanted. Happy enough with it.

The application was clear and the page told me exactly what documents I would need before I started. Approval came through sooner than I anticipated. Funds reached my account on the day promised, which I appreciated. Their staff were courteous when I called.

Honestly it's the easiest I've found for this kind of thing and I've used them for years. I booked a change to my policy online on a Tuesday and it was all confirmed by the Thursday. The emails are clear and nothing gets lost. I wouldn't go anywhere else now.