Claudie Pierlot

Compared with the chain stores I normally use, the sizing here runs noticeably smaller, so I had to send back the first dress. The fabric is nicer than the high street and the cut is flattering once it fits. The return label took a while to arrive, which was a bit of a faff, but the refund came through without any fuss.

I bought a camel wool coat from the winter sale and it arrived within the week, which I did not expect at this time of year. The colour is a little warmer than it looked on screen but the cut is lovely and the buttons feel sturdy. The only thing I would mention is that the returns form was rather fiddly to find, and I had to ring them to confirm the address before I could send it back.

Ordered a silk blouse on my phone during my lunch break and it was really easy to check out. It arrived two days later in a box with tissue paper and it looks just like the photos. Fabric is soft and the colour is a nice shade of dusty pink. Would order again, the sizing ran true for me.

Honestly the best place I have found for fine merino knitwear at this price point. The stitching holds up after repeated washing and the colours stay true. Delivery was quick and the returns process was painless when a size was off.

Compared with the usual high street brands these fit me far better through the shoulders and the fabric feels more substantial. The dress I bought has a proper lining, which the cheaper ones skip. Ordering was smooth and it arrived well packed.

Good jumper, soft and warm and it fits well. Bit pricey for what it is, though I got it in the sale. Delivery was quick and the parcel arrived the next working day. Would buy again if the price drops.

The wool skirt I got was better quality than I expected for the price, and the lining is sewn in properly. Checkout was quick and the parcel came the following day. Really happy with it.

The first thing I always notice is how the linen shirts hold their shape after a wash, which is more than I can say for most places. I have been a customer for about eight years and the emails about new arrivals are actually useful. Delivery is usually quick and the packaging is tidy, and the customer team have always answered my questions the same day.

I needed a dress for a funeral and a work do in the same fortnight, and nothing in my usual shops fitted the shoulders properly. This one has a good structure and the lining is sewn in neatly, so it sits well under a jacket. It is a bit more than I would normally spend, and the sizing runs slightly small, but I'd happily wear it again.

Needed something smart but not boring for a birthday dinner so I went with the knit top. Ordered it at night on my phone, super easy to checkout and it came in a couple of days. Fits great and the fabric is so soft, would totally get it again.