78%Would buy again
I'd never used them before so I was a bit unsure. The sign up took about five minutes and the instructions were easy to follow. Everything arrived when it was meant to and the support chat answered my question within a few minutes. Glad I gave them a go.
Read moreHonestly it's a fair service for the money, the booking and the actual visit both went as they should. Where it fell down was getting a refund sorted after I cancelled. It took the best part of a week to hear back from anyone and I had to chase twice. Prices are a bit on the high side compared to others I've looked at.
Read moreBeen using them for years now, so I know their set up pretty well by this point. The photos came through quicker than usual this time, which was a nice surprise. The price has crept up a bit since last year though, and I noticed the delivery email came in a bit late. Still better than trudging to the chemist, and I'd carry on using them.
Read moreHonestly it's a fair service for the money, the booking and the actual visit both went as they should. Where it fell down was getting a refund sorted after I cancelled. It took the best part of a week to hear back from anyone and I had to chase twice. Prices are a bit on the high side compared to others I've looked at.
Bought the basic bundle to see if it was worth it. For what you get it's fine, and it did what it said. The problem is it's dearer than the alternatives I found, and the add-ons they push at checkout add up quickly. I'd probably look elsewhere next time unless there's a sale on.
Share your own experience to help other customers. Your review is published under your name.
com. The company operates as an online-only business, so customers place orders and manage their purchases entirely through the site. Its customers are shoppers who prefer to buy from an independent label they can find and order from without visiting a physical store.
The brand is known for its focus on a curated selection rather than a broad catalogue of third-party goods. Enquiries and order questions are handled through the contact details listed on the website.
