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95%Would buy again

Ordering
Service
Price
Delivery

This score is based on 20 real reviews

Reviews (20)

First order, very happy

This was my first order and I was a bit nervous. Compared to another site I'd looked at, the checkout here was much clearer about delivery costs. Parcel turned up a day early. Really happy with it.

Jade T.
0 people found this helpful

stock list on the cable

The stock levels on the cable I wanted were actually accurate, which is rare. Ordered a USB-C to USB-C cable rated for 100W for my laptop dock and it arrived with the correct spec printed on the sleeve, same as the listing said. Checkout was quick and the confirmation email came straight away. Nothing more to add, just does the job.

Luke W.
1 person found this helpful

Needed a new kettle

My old kettle packed in and I needed a replacement before the weekend. Knowing the spec and wattage made it easy to pick the right one. Ordered it on a Friday and it arrived Saturday. Works a treat.

Kayleigh T.
1 person found this helpful

cheap enough for a spare

Needed a spare cable quickly and this was the cheapest option I could find that actually worked. Ordered at lunch and it turned up the next afternoon. The cable is a bit stiffer than the one it replaced but it does the job. Value for money.

Sam G.
1 person found this helpful

Sorted my kettle quickly

I was rather pleased that the delivery slot I chose was honoured to the hour, which I did not expect from an online order. My old kettle had given up on the Friday and I needed a replacement before my daughter came to stay for the weekend. The checkout was straightforward, though I did have to re-enter my postcode twice as the page refreshed. The kettle arrived well packed and boiled perfectly first time. I'd happily order from them again.

Margaret V.
3 people found this helpful

never let me down

The site has been my go to for hardware for about eight years now and it has never let me down. Ordering is still simple, the search works and the stock levels are accurate. Delivery is consistent. Glad I stuck with them.

Gary M.
1 person found this helpful

Needed a new phone case

Needed a new case for my phone after I cracked the old one on the train. Found the right one and ordered it in about a minute on my phone. It came the next morning and fits perfectly. Quick and easy.

Adam M.
1 person found this helpful

Bought a new drill

Bought a cordless drill set from them, having used the site for years for smaller bits. The set arrived in a sturdy case with all the bits I expected. It was a touch dearer than the same kit elsewhere but the delivery was quick.

Ian A.
0 people found this helpful

Better than the usual site

Way better than the other site I use for trainers, mainly because the sizing guide is actually useful and the checkout doesn't keep logging me out on my phone. Ordered in the lift on the way up to the flat. Trainers came two days later and they fit.

Jake T.
0 people found this helpful

Sorted my garden lights

I'm always a little careful with online orders but these garden lights were exactly as described, and the instructions were easy to follow. The customer service team replied to my question the same day, which I appreciated. Everything arrived promptly and in good order.

Joan R.
0 people found this helpful

My usual printer ink

I bought the same multipack of printer ink I've had for years and it came in the usual box. Pricing was a little above the big supermarket site but I get it for the delivery. Arrived on time.

Angela S.
6 people found this helpful

cheaper than the high street

Compared to going into a shop in town, ordering here saved a fair bit and I didn't have to queue. The item was a little different in colour to the photo, slightly darker than I expected, but it's still nice. Delivery was on the slow side at four days, though it did arrive in one piece. Would order again.

Jade S.
2 people found this helpful

Needed a spare fast

I needed a replacement charger for a work laptop with a deadline on it, so speed mattered more than anything. The item was listed as compatible and it mostly was, but the connector was a fraction looser than I'd like. Delivery took three working days which was fine, though I'd hoped for next day. Customer chat replied within twenty minutes when I asked about it, which I appreciated. Got the job done in the end.

Bradley S.
0 people found this helpful

Reliable for years

I have been buying from this site for close to a decade, mostly tools and the occasional bit of garden kit. What I notice most is that the product photos match what turns up, which is rarer than it should be. Dispatch is quick and the packaging has improved over the years. Haven't had a problem worth complaining about.

Stephen R.
0 people found this helpful

tried three sites first

I tried three sites before settling on this, and the thing that tipped it was the stock showing in real time. Ordered a set of kitchen scales and they arrived quickly. They work well and feel sturdy. Glad I went with them in the end.

Lucy B.
2 people found this helpful

Sorted in a day

Honestly the best online shop I've used for tech stuff this year. Ordered on a Tuesday night, it was with me Thursday morning and the tracking actually matched what happened. Didn't have to chase anyone or sit on hold. Would happily order again, the checkout was quick too and I didn't have to make an account.

Harry O.
2 people found this helpful

bought a monitor arm

I looked at three different sites before picking this monitor arm, and the price here was the lowest for the same spec. Ordered it on a weekday and it came the day after. Clamp fits my desk fine. Good all round.

Luke F.
1 person found this helpful

way better than my usual

Compared to the big marketplace I normally use this was miles easier. Prices were about the same but the listing didn't bury the useful bits under ads. Got what I needed and sorted the return easily when the size was off. Will come back.

Emily F.
1 person found this helpful

Clear listing and prompt dispatch

What struck me most was how clearly the dimensions were listed, which made choosing a bookcase for the hallway very simple. It was dispatched promptly and arrived in good order. I found the whole thing very straightforward.

Judith V.
2 people found this helpful

exactly what I wanted

This is exactly the kind of shop I want for buying components. The stock info is accurate and the product pages list everything you need to know before you buy. Shipping was fast and the item was well protected. Good value for what you get.

Carl R.
0 people found this helpful

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