Brands Direct

Needed a replacement laptop charger quick because mine packed up on the train. Ordered it in the evening and it was here the next afternoon, which was fine. The price was a bit more than I'd have paid on a marketplace, and returning a wrong one was a faff because I had to print a label. Works fine now though.

Went with them instead of my usual supplier for a box of printer ink, mainly because it was about a third cheaper. Ordering was simple enough. The ink works, though the box was a bit scruffy. Good enough for the price.

Bought a pack of six linen tea towels, which seemed like a lot of towels for the money at first glance. They're thick enough and wash well, already on their third wash. Delivery was prompt and there was no damage. Good value for what you get.

Decent first experience with them. I bought a cordless drill set and it arrived quickly, well packed, with everything I expected in it. The only niggle is that the tracking updates were a bit vague for a day or so. Otherwise no complaints, the price was fair.

Got my phone case here because the one in the shop was nearly twenty quid more and looked exactly the same. Checkout was quick, I used the app and it saved my details. Arrived the next day, no fuss at all. Would totally get stuff from here again.

Ordered a pair of trail running shoes in the wide fit, which are hard to find in shops round here. The size guide on the product page was spot on and they came in a box I could tell had been packed properly, with a little tissue around the toe box. Delivery took two days. Price was a good bit under what the big sports chains want, and the laces are already staying put on the trail.