Bimago

Been using them for years and they're still the first place I look. Booking a replacement is quick, the emails are clear about what's happening and it's always arrived when they said it would.

Ordered on the app on the way home and it was done in like two minutes. Got it the next day. Honestly no complaints, the app is easy and the price was good for what I wanted.

Never used them before, found them through a mate who swears by them. Signed up on the site in a couple of minutes and the checkout remembered my address without me typing it in again. The order came two days later, packed properly with everything I'd asked for. Customer chat answered my question about delivery times within a minute. Will definitely be back for the next lot.

I ordered a replacement filter for the heating system and it turned up the next morning, which surprised me. It was exactly the one listed and the fit was spot on, so I have set a reminder to reorder it in six months. I've used them since they started out and this is the sort of thing they do well, with no fuss at all on the checkout either.

I needed a quick top up before a long weekend away and the site had what I wanted in stock. Checkout was simple and I got an email confirmation straight away. Nothing to report beyond that, it did the job.

Checked a few other places first and this was a fair bit cheaper for the same kit. Ordered on my phone during my lunch break and it asked me to log in twice. Took a couple of days to show as dispatched but it got here.

Long-time customer here and the order itself was fine but the delivery slot kept moving and I ended up waiting in all afternoon. Customer chat got back to me after two days, which is slow when you've already paid. Still use them for the everyday stuff though, the saved address saves a lot of typing.

I bought a refill pack for my coffee machine and it arrived in a box with the right number of pods, which is exactly what I wanted. I've been reordering the same thing every month for a while now. The site remembers my address so it's quick, and the customer service answered a question I had within the hour when I emailed.

I needed a bit of extra kit for my first flat so I went looking and this came up. Signing up took a minute, though the password rules were a bit fussy. Everything else went smoothly enough.

Compared to my old online pharmacy this is way quicker to get through the order, the saved details actually stick and the reminders for repeats are handy. Only niggle is the checkout asks for the same address twice.