Big Furniture Warehouse

I bought a corner sofa bed mainly because it was good value against the local shops. The price was fair for what you get, though it's a bit steep once you add delivery. The delivery was slow, taking almost four weeks, and the fabric is thinner than I expected. It does the job for guests but I'd want to see the fabric in person first.

We needed a new sofa because our old one finally gave up after the move into our flat. I was nervous about buying something I hadn't sat on, but the measurements on the site were clear and I checked the dimensions against our door width. The order went through without any trouble and the sofa arrived in about ten days. It's comfy, the fabric feels nice, and the delivery drivers carried it up the stairs for us. Happy with it.

I'd say this is a good choice if you want a decent wardrobe without paying high-street prices. The ordering process was straightforward and I could follow it easily on my tablet. Delivery was a little later than promised, but the team kept me informed by email, which I appreciated. The wardrobe went together well and looks very nice in the bedroom.

The wardrobe door came off its hinge after about a week and it's a pain to sort out. Customer service took three days to reply and then wanted photos first. Not impressed with that part at all.

We needed a new mattress as our old one had dipped badly in the middle. I looked at three other retailers before choosing this one, mostly for the trial period. The mattress arrived rolled and took a day or so to expand, as the leaflet said it would. It's been a good night's sleep since.

The first thing I noticed was how well the dining table was wrapped, with the corners padded and no scratches anywhere when we unwrapped it. I did have to ring them once about a missing bolt in the leg fittings, but they sent the replacement within two days and I was very pleased with how it was handled. The table itself is sturdy and looks just like the photos. Would happily order from them again.

Compared to the big chain shops this was a lot cheaper for a bookcase. I was a bit annoyed the delivery took over two weeks though, and I had to chase them once. The bookcase is nice enough but one of the shelves was slightly warped.

I bought a double bed frame with a solid slatted base and I've been through a few of these before. The slats are spaced well and the frame doesn't creak when we move about at night. The site listed the weight limit clearly, which I always check. Assembly took me about an hour with a mate, and the bolts were all there. Solid buy.

This is a decent recliner, and I've owned a few over the years so I know what to look for. The mechanism is smooth and the padding is firm enough without being hard. The colour in the photos is a touch lighter than the one that arrived, which is a small niggle. Returns would be fiddly if it didn't suit you, as you need to book a collection.

Way better than the other place I was looking at, their checkout was so much quicker and I didn't have to make an account. Sofa turned up Tuesday, box was a bit beaten up but the sofa was fine. Would order again lol.