Bambook

Bought a pair of drawer organisers and the price was lower than the big chains for the same thing. They came in a bit later than I'd have liked, and the box was slightly crushed on one corner, but the contents were fine. For the money it's a sensible choice and I'd order again.

The spec sheet for the bookshelf lists the weight limit per shelf, which I wish more sellers did. It made it easy to check it would hold my hardcovers. The item arrived quickly and the finish matched the photos. I did find one of the screws was a bit stiff going in, but nothing that stopped the build.

I was after a desk chair for working from home and didn't want to pay the high street prices. The one I chose was a lot cheaper and it arrived in a single week. Assembly took me about forty minutes with the instructions, and the seat is comfortable enough for long days at the laptop. Good call on this one.

I bought a set of linen cushion covers for the sofa and they arrived in good time, well packed. The colour is exactly as shown and the zip is sturdy. I did find the sizing a touch generous for my inserts, but that is my own fault for not measuring first. Customer care was polite when I asked a question about returns.

Compared with ordering from a big marketplace, this felt much simpler, with one clear checkout and no faff with multiple sellers. I ordered a phone stand and a cable tidy, and both arrived within four days. The box was neat and the instructions were easy to follow. I'll be back for the next batch.

I needed a birthday present for my granddaughter with only a few days to spare, and the site had what I was after in stock. Ordering was straightforward and I appreciated being able to choose a delivery slot. Everything arrived on the day it said it would, nicely wrapped. I was very grateful, as the local shops had nothing suitable.

Compared with the independent shop I used to buy from, this was a step down. The order arrived with one item not quite as pictured, and getting a replacement meant a fiddly return form and a wait of nearly ten days. I have bought from them for years, so I hope they tidy up the returns process.

Would order again but the site is clunky to navigate on a phone and I spent longer than I'd like finding the right size filter. The item itself is well made and matched the listing. Delivery took a week longer than the estimate, and when I emailed to ask where it was the reply came two days later saying it was on its way. Fine in the end, just not as smooth as I expected from the price point.

I ordered a pair of wool-lined slippers, having been disappointed by cheaper ones elsewhere. These are warm and the sole has good grip, which matters to me now. Delivery was prompt and the parcel arrived without any fuss. I have already mentioned them to my sister, who has asked me to find her a pair too.

The first thing I noticed was the board is actually solid bamboo, heavier than I expected and the grain is lovely. I've been using it every night for dinner prep for three weeks now and it's still flat and hasn't warped at all, even after a few washes in the dishwasher. Would happily buy from them again.