Ayla &

Sorted in about five minutes on my phone, which is exactly what I needed. Found the bag I wanted, paid, and the confirmation came straight away. Only thing is the checkout wanted me to make an account first, which was a bit annoying when I just wanted to buy and go.

A crossbody strap that sits right and the hardware doesn't rattle, which is more than I can say for most bags at this level. Knows what a decent bag should feel like and this one ticks the boxes. Would buy the colour again.

Ordered the mini shoulder bag as my first purchase, mainly because a friend said the leather would last. Checkout was quick and I liked that the order updates came through by email. It arrived a day later than the site said, which was a small let down. The bag itself is lovely, the chain strap is comfortable and the size is just right for a night out. I'd order from them again.

I needed something sturdy for my daily trips to the hospital and the shops, as my old bag had finally given up. I have ordered from them for years and this is the third bag I have bought. The shoulder strap is a touch stiff at first but softens up after a week of use. Delivery was prompt as always and the packaging was tidy.

Way nicer than the bag I got from a high street chain last year. This feels more solid, but the zip caught on the lining the first time I used it. Still fine now.

Been buying from them for years now and I still get a little thrill when the parcel lands on the mat. The leather on my last two bags has aged nicely, no cracks or peeling, and the stitching is still tight. I just reorder the same style in a different shade when the old one starts to look tired, which is easy because my details are saved on the site.

I needed a smart bag for my daughter's wedding, the sort that would sit nicely on my arm and still hold my glasses, purse and tissues. I didn't want anything flashy, and the one I chose is understated and very well made. It arrived beautifully wrapped and I'm told the colour matches the photos exactly.

Bought the large tote for commuting and it has held up really well since March. Fits my laptop, a lunchbox and my purse with room to spare. For the money it's hard to beat, and the stitching on the handles looks as good as when it arrived.

Compared about four bags before picking this one, and the leather was the thing that got me. Looked a lot richer in person than the photos, and the lining is properly neat. Ordering was simple and it turned up in a few days. Really happy with it so far.

Compared it to the bags I used to buy from them years ago and this one feels thinner and less well finished. The handle is fine but the lining looks cheap for the money. Ordering was easy but I'd expected more for the price, and I doubt I'll be buying again.