Ava

I looked at a couple of other places before going with them for a bedside table, and their prices were a fair bit higher than the high street chains I'd normally go to. The table itself is solid and looks good, but you do pay for the design. Delivery was fine, arrived on the date they gave, though the driver couldn't get it up our stairs so we had to sort it out ourselves. Decent enough.

I'd never bought furniture online before, my flat needed a proper dining table and I didn't fancy the shop trip. The checkout was straightforward and I could see the delivery window before paying. The table came in one piece and assembly took me about an hour with the instructions they included, which was far less faff than I expected. The colour looked slightly darker in person than on screen, but it still suits the room. Glad I went for it.

Had a look at a few places before settling on them for a new sideboard. What stood out most was the colour chart they sent before I ordered, which saved me guessing. Ordering was easy and the delivery turned up when they said it would.

got the floor lamp from them last month and it's honestly exactly what I wanted for the corner of my room. Ordered on my phone in about two mins, arrived in a few days, nice and sturdy. Would get something else from them.

Verdict, it's good but you're paying a bit over the odds for it. The stool I got is nice and sturdy and the delivery came early which was a bonus. Would've been a five if the price was lower.

Three weeks for a chair is a long time to wait and nobody told me it would take that long when I placed the order. Once it arrived it's comfortable and the fabric is nice, but the wait was frustrating. Customer service took a few days to reply to my email about the delivery date. It's fine, just slow.

Delivery was quicker than the date they gave me, which I wasn't expecting. The only niggle is the app kept logging me out when I tried to add the second item.

We needed a new sofa for the back room after the old one finally gave up on us, and I've been ordering furniture from them since they first started. The site is easy to get around and the delivery team always calls ahead so you're not stuck waiting in all day. Quality has stayed consistent over the years, which is why I keep going back to them when something needs replacing.

I bought a tall oak bookcase from them after comparing a few options online. It was a bit more than the cheaper ones, but the finish is better and it's held up well with heavy books. The packaging was sensible and nothing was damaged. The instructions could be clearer on one of the back panels, but I got there in the end.

I compared their sofa beds with a couple of big department store options and this one felt much more solid when I sat on it in the showroom down the road. Ordering through the site was simple and they kept me updated on the delivery slot by text. The bed folds out easily and the mattress is comfortable enough for guests. I'd happily order from them again.