80%Would buy again
Honestly the checkout was the best bit, one tap with saved card and it was done. Got a text saying it had shipped the same afternoon which was mad. Turned up the next day, no fuss. Used the app to track it and it was spot on. Will order again.
Read moreBought a kettle from them to replace my old one. It works fine and boils quick enough, but it's a bit more than I'd pay at the big supermarkets for the same sort of thing. Delivery took four days when the site said two, no real explanation. Packaging was fine. Not sure I'd go out of my way for it again.
Read moreI have been buying from them for a good while now and I can say with confidence that the whole thing ran smoothly from start to finish. The order came when they said it would and everything was packed with care, which I did appreciate. The staff were courteous when I rang with a question about sizing and I was put through quickly. I would happily use them again.
Read moreBought a kettle from them to replace my old one. It works fine and boils quick enough, but it's a bit more than I'd pay at the big supermarkets for the same sort of thing. Delivery took four days when the site said two, no real explanation. Packaging was fine. Not sure I'd go out of my way for it again.
Compared to asos this felt a bit clunky. The dress looked nicer on the site than in real life, the colour was duller. Returns sorted but took a while to print the label.
Share your own experience to help other customers. Your review is published under your name.
Austen & Blake is an online retailer based in the United Kingdom that sells clothing, footwear and accessories for men and women. The brand presents its collections through its website, where customers can browse by category and filter products by size, colour and style. Orders are placed and fulfilled online, and the company offers returns and exchanges as part of its customer service.
The range spans everyday wardrobe staples alongside more considered pieces, aimed at shoppers who want classic silhouettes with a contemporary edge. Its customer base is made up of adults who shop from home and value a straightforward browsing experience and clear product information.
