90%Would buy again
Compared with the big department store I usually go to, this was much easier and the prices were noticeably lower for the same type of thing. It was my first time ordering from them so I was a bit nervous, but the checkout was simple and the tracking updates were spot on. Delivery came a day early. I'll be back for sure.
Read moreThe price of the LED bulbs was the first thing I noticed, they worked out about a pound a bulb cheaper than the big chains down here. Delivery took four days rather than the next day they promised, which was a bit annoying, but nothing got broken. Returning one that was faulty meant filling in a form and posting it back at my own cost, so I'm not sure it was worth the saving on that one.
Read moreI'd recommend them for a simple purchase, the dressing gown I ordered for my husband arrived well packed and fitted him properly. The sizing guide on the site was helpful and I didn't have to fiddle about with it. The checkout asked me to create an account first which I found a little irksome, but once that was done everything was clear and the confirmation email came straight away.
Read moreI needed a cheaper desk lamp for the home office and looked at three or four places first. This one was fine but the arm was a bit wobbly and the instructions were hard to follow. The price was good though, so I kept it.
The price of the LED bulbs was the first thing I noticed, they worked out about a pound a bulb cheaper than the big chains down here. Delivery took four days rather than the next day they promised, which was a bit annoying, but nothing got broken. Returning one that was faulty meant filling in a form and posting it back at my own cost, so I'm not sure it was worth the saving on that one.
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co. The company presents its catalogue directly to shoppers online, with no physical shop network behind the brand. Customers buy through the website and receive their orders by post from the company's own dispatch process.
Shoppers who use the site are drawn to its straightforward product pages and checkout, which keep the buying process simple. The brand is a relatively small name in online shopping, and its reputation rests on the experience of the people who order from it.
