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80%Would buy again

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This score is based on 10 real reviews

Reviews (10)

Better than the last place i tried

Compared to the high street opticians I usually go to, booking online with Arkel was a lot quicker and I didn't have to sit in a waiting room for forty minutes. I'd never ordered from them before so was a bit nervous, but the booking page was clear about what the appointment covered and the reminder text came the day before. Went along, got seen on time, and the glasses came back in about ten days. Very happy so far.

Kirsty R.
5 people found this helpful

Needed a birthday gift in a hurry

I needed a gift for my sister's birthday in a hurry and this was the easiest option I found. Ordered on a Tuesday evening and it was at her door by Thursday. Simple checkout and no faff.

Harry M.
4 people found this helpful

phone case not quite as pictured

Bought a phone case for my new handset and the one that turned up was a different shade to the photo, more of a dark blue than the black I'd picked. It still does the job and the fit is spot on. Took a bit of back and forth to sort out the return label which was annoying.

Dylan R.
9 people found this helpful

Needed a new hearing aid battery pack

I needed to reorder the battery pack for my hearing aids as my usual chemist had run out and I didn't want to go without. The website was easy enough to use, though I did have to ask my son to help with the login. The packet arrived promptly and everything was in order.

Maureen B.
11 people found this helpful

Booked it on my phone in like five mins

the app is really easy to use, you just pick the thing and it shows you the times straight away. got a confirmation email and that was it, no faff. pretty happy with it honestly

Caitlin H.
1 person found this helpful

Nice pair of trainers from them

Got the grey running trainers in the sale and they fit really well. Had looked at a couple of other sites first and these came out cheaper with free returns. Delivery took three days which was fine. Only thing is the soles feel a bit stiffer than I expected but they're comfortable enough.

James S.
2 people found this helpful

good but the wait was long

Honestly they're fine for what they are, but I wouldn't pay the premium price for what I got. The jacket I ordered was decent quality and the fabric feels nice. Delivery took nine working days when the site said three to five, and nobody got back to me for two days when I emailed to ask where it was. I'd probably go elsewhere next time for the same money.

Carol B.
1 person found this helpful

Booked a dentist check up and it was the cheapest i found

Before booking I checked three other practices and comparison sites, and Arkel came out cheapest for a straightforward check up with a hygienist. The booking screen let me pick a time that suited me and sent a text reminder the day before. The appointment itself ran on time and the hygienist explained everything clearly, which I appreciated.

Michelle C.
11 people found this helpful

Still my first choice after years

Been using them for about six years now and they've never let me down. I order the same printer cartridges every few months and the reorder button saves me hunting for the code. Price has crept up a little but not enough to make me switch. Delivery is usually next day if I order before lunch.

Neil R.
11 people found this helpful

Cheaper than the others but the reminder never came

Compared with the other online car insurance quote sites I used, the price on Arkel was about the same for the level of cover I wanted, so it came down to what felt easier. The quote form was quick, though the policy documents took a while to show up in my account. Paying monthly without any fee was handy and the cover does what I needed.

Kevin S.
18 people found this helpful

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About Arkel

com. The company is known for its range of bags and accessories for everyday use and travel, alongside related outdoor and organisational products. Customers buy directly from the site, which handles orders, delivery and returns for UK shoppers.

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