Appliances Direct

Honestly the quickest buy I've made online. Ordered a replacement tumble dryer vent kit on a Friday night and it was on my doorstep Monday morning. Site works fine on my phone and the checkout didn't make me jump through hoops. Good stuff, no drama.

Ordered a tumble dryer belt as a first-time buyer and was a bit disappointed when the delivery date slipped by three days. Nobody told me why until I rang them, and then they were polite about it. The price was fine and the part works, so I'll give them that.

Bought a bosch style dishwasher rack from them and the one that turned up had a different handle finish to the photo on the listing. It worked with the dishwasher so I kept it, but I had to message them and wait a couple of days for a reply before anything got sorted. The price was decent and delivery was on time, just not what I expected to see.

Been buying appliance parts from them for about six years now and the thing that always stands out is how they remember what I've ordered before and show it straight away at the top of the page. Filters, belts, the odd knob, all there. Prices stay sensible and it turns up when they say it will.

I was going to buy a microwave from the big supermarket site but this one was about ten quid less so I went here. The order went through without any bother and it arrived in two days. My only gripe is the delivery text came after the courier had already rung the bell, so I missed it.

I purchased a replacement glass shelf for our fridge freezer through their website last month, which I had been trying to source elsewhere for some weeks. The ordering process was straightforward and the checkout asked me the right questions about the make and model. The shelf arrived well packed and fitted first time, so I have no complaints whatsoever.

Ordered a dishwasher filter on my phone during lunch. Checkout was fine but the delivery slots were only morning, which meant taking a half day off. The part was right though, so not a big deal.

Really quick and easy, ordered a dishwasher spray arm on the app while waiting for the kettle to boil. Checkout took about a minute, it arrived the next afternoon and the arm clicked straight in. Would order from them again, no faff at all.

Compared with the big electrical chain down the road, the price on my washing machine was a fair bit lower here, which is why I went with them. The order itself was simple and the courier came in the window they gave. Only niggle is that the returns form buried away in the account section and took me a while to find, but the machine was fine.

My oven packed in on a Sunday and I had people coming for dinner the next week. Found a replacement on their site and ordered it that night. Got the delivery date through by text which was nice, and it turned up on time.