24S

What stood out was the price drop alert that told me when the trainers I wanted went down by a fair bit. I'd looked at two other sites and they were both more expensive for the same pair. Ordering was simple and it arrived in good nick. Happy with the whole thing.

They are my first choice for kitchen bits now and I've bought from them many times. The customer team sorted a mix up with a order within a day. Pleasant and easy to deal with.

Compared to ordering the same thing from Amazon this took a lot longer to arrive, almost a week. The item was fine but the checkout kept logging me out. Would probably go elsewhere next time.

I ordered a navy wool cardigan from them last month for my sister's birthday. The colour on the screen was a shade lighter than what arrived, though it still looks nice on her. The sizing ran a touch generous, so I'd suggest checking the measurements carefully before you buy. Delivery was prompt and the parcel was well packed. The returns form was a little fiddly to find but it was sorted in the end.

Got the fairy lights for my flat and the order went through in about two minutes, which is about as easy as it gets. The item was nicely packed and arrived the next day. First time buying from them so I wasn't sure what to expect, but I'll be back.

Compared to the other place I usually use for printer cartridges, this was a bit quicker to get to me. The price was about the same. The only annoyance was the order confirmation email going to spam. Otherwise fine.

I booked a boiler service through them and the appointment slot I wanted was a week away, which was fine. The engineer turned up on time and did a thorough job. The price was a little higher than a local firm would charge. On the whole it went smoothly and I'd use them again.

Honestly the bit that stood out was how fast the tracking updated, I could see it moving from the depot before I'd even finished my coffee. Ordered a jacket Tuesday night and it was on my doorstep Thursday morning. Checkout took about two minutes on my phone. Will be using them again for sure, no complaints at all.

Compared with the other site I usually use for bedding, this was noticeably cheaper for the same thread count and the sheets came out of the wash soft already. I checked three other sellers before settling on them, and the price difference alone made the decision easy. The checkout was quick and I had a confirmation straight away. Happy to order from them again.

The reminder emails were what I noticed first, as I tend to forget when a repeat order is due. They're not pushy and I've never felt pestered, so I'd say the account side has been very well thought out, though the checkout did take me a little longer than I'd have liked.

My old laptop charger packed in just before a work trip, so I needed a replacement urgently. The search made it easy to find the right one and it was in stock. It did arrive a day later than the estimate, which was a bit annoying given the timing. Price was fair compared with the big electronics shops.

I needed a present for my nephew's birthday that would arrive within the week, and I'd looked at several sites before picking this one. Their delivery options made it simple to pick a date and the item came exactly when promised. The gift wrap was a nice touch and the card message printed clearly. Happy with the whole thing and would use them again.

I'd order from them again without a second thought, the way the site lets you save your sizes and reorder is very sensible. Delivery came the next working day and the box was not crushed. The customer line answered my question about a delivery window within minutes. A straightforward and courteous experience throughout.

I bought a rug for the lounge from them, having ordered from them many times before for bits and bobs. It came on time as usual and the colour is lovely, though the box was a little bigger than I'd expected.

Compared with the other shops I used to buy my tea and biscuits from, this has crept up in price over the last year. I still use them because the range is wide and I'm used to the site. The delivery was on time and everything arrived unbroken. The returns process for a damaged tin took several emails before anything was agreed, which was tiresome.

I've been ordering my dog's food from them for years now, ever since our old vet recommended it. Reorders are quick, the subscription just turns up when it's due and I haven't had a single box go missing.

Looked at a few other sites before settling on them for a new phone case and screen protector. Ordered on a Tuesday night and it turned up Thursday morning, packed well and fitted first time.

I needed something to wear to a wedding at short notice so I ordered a dress on a Monday. It came Wednesday which was great. The price was a bit more than I'd usually pay for something like that though, and the fabric is thinner than the photos suggested. Fine for the day but I wouldn't wear it again.

Bought a pair of neutral road running shoes after years of wearing the same brand, so I know the category well. The fit is true to size and the cushioning is spot on for long runs. Delivery came the next day which was good. The only thing is the laces are a bit short for my liking.