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UFL

80%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Beats the other option

Using this beats the other service I tried, mainly because the sign-in actually works first time. The other one kept logging me out halfway through. The confirmation came through by email straight after and it's been smooth since. A good switch.

Amber D.
1 person found this helpful

Not what I needed

I needed a reliable way to get a lump sum into my sister's account quickly for a deposit and the timing was the whole point. The transfer took three working days when the site had said one, and nobody got back to my query for most of the week. Frustrating when you're juggling a house move.

Rebecca T.
0 people found this helpful

Compared to my old one

Set against the provider I had before, this is a bit more involved to get going, but the day to day is far better. I've been a regular for years and the switch to the new system was handled well. Reminders and the account view are both more sensible than they were.

Matthew B.
2 people found this helpful

Needed it urgently

Needed to sort a booking for a mate's stag do at short notice, so I was on the phone on the way to work. The first slot I wanted was gone and the next one was two days later which was annoying. The actual event was fine once we got there though, lads had a good time.

Alfie W.
2 people found this helpful

Would book again

I looked at three other places before settling on this one, and it came out ahead for the price and the clear layout. The booking form asked for a few things twice, which was a bit odd, but it got sorted. The day itself ran to time and the staff were polite and patient with my questions.

Carol K.
1 person found this helpful

needed a fast option

I needed something I could sort in one go before the weekend, which is why I went for this. I compared a few options first and this one kept the process short. Got the details through in one sitting and everything arrived when it said it would.

Kelly A.
1 person found this helpful

the weekend pass

Bought the weekend pass for the festival and the QR code came through within a minute of paying. Scanned it at the gate with no fuss at all. The app showed the full line-up and maps offline, which I hadn't expected. Worked exactly as I wanted.

Thomas T.
1 person found this helpful

clear and tidy

The first thing I noticed was how clearly the terms were laid out before I committed, which I appreciated. The sign-up took a little longer than I'd have liked because a document needed uploading twice. Once that was sorted, the rest of the process ran smoothly and the correspondence was courteous.

John M.
2 people found this helpful

first thing I checked

The first thing I checked was how the refund option was set out, and it's easy to find in the menu. I've been a customer a long while and this has always been painless. The confirmation email came in seconds and the account updated straight after.

Lee S.
0 people found this helpful

does the job for less

Good value for what you get, and I checked a couple of rivals before going with them. The monthly charge is a few quid cheaper than the usual options. The one niggle is the account page is a bit clunky to navigate, but everything else is straightforward.

Joshua R.
4 people found this helpful

Sorted my van insurance quickly

Renewed my van cover on my phone in the car park at work and the price was sorted before I'd got my coat off. Didn't have to ring anyone or wait for a callback, which is what I'd braced for. Got the confirmation email straight away and the cover started the next day as promised.

Thomas P.
1 person found this helpful

dearer than the rest

Compared with the other app I use, this is a fair bit more expensive for the same thing. Booking was quick though and no real problems on the day. Just wish the price was lower, that's about it.

Kieran H.
1 person found this helpful

been using them for years

I've been with them for years now and the renewal is still the thing I bought most recently. The statement arrived on time and everything matched what I'd agreed. The only thing that's nudged up a bit is the cost, though it's still reasonable for what you get.

James S.
1 person found this helpful

A claim handled properly

I put in a claim for a small repair and was pleased with how it was handled, the forms were straightforward and I was kept informed at each stage. The assessor rang me at a convenient time and was clear about what would be covered. Everything was processed without any fuss.

Jacqueline Y.
6 people found this helpful

Booking went smooth

Booked a slot for my cousin's birthday and the calendar showed what was free straight away. Got an email confirmation within seconds, which was nice. One small thing, the reminder came a bit late, but we turned up on time anyway.

Amy C.
0 people found this helpful

good for a quick loan

Would definitely go with them again for a short loan. I applied on my phone in the evening and had an answer by morning, which suited me fine. The money reached my bank the next working day and the repayment schedule was easy to read. Only thing I'd say is the app took a few tries to log in the first time.

Brenda B.
2 people found this helpful

good first experience

Honestly, this was a solid first go. I'd never used them before and was a bit nervous about putting money through, but the process was clear and the confirmation came through quickly. Pricing was a touch higher than the other place I looked at, which is why it's four and not five. Would use again.

Louise W.
0 people found this helpful

Better than the old provider

Compared to the provider I used before, this is far quicker to set up. The old one made me wait a fortnight for a call back, whereas here I had my details sorted in one sitting. Being able to check progress on the account page takes a lot of the worry out of it. Happy with the switch.

Rebecca H.
0 people found this helpful

Ok but slow

Needed a quick fix for a bill and this was the first place that came up. Took ages to get through the sign-up because the page kept timing out on my phone. Once I was in it was alright and the payment went through, just a pain getting there.

Freya F.
1 person found this helpful

Fast and easy

Signed up on the app during my lunch break and the approval came through before I'd even finished my sandwich. Money landed in my account within the hour. Repayments come out on the dates they said they would, no fuss at all.

Jade D.
2 people found this helpful

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About UFL

com website, selling video games and related gaming products to players across the United Kingdom. The brand is known in the UK games market as a budget and value-focused seller of physical and digital titles for consoles and PC. Its online storefront allows customers to browse its catalogue and place orders for home delivery.

Customers are mainly casual and enthusiast gamers looking for discounted new and pre-owned releases. The company operates primarily through its website rather than a high street presence, with orders shipped directly to the buyer.

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