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Patio Heat & Shade

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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

third parasol from them and still happy

I've bought a parasol from them every couple of years now, this time a 3m cantilever one for the back garden. The fabric has held up well through two summers of wind and rain and the crank still turns smoothly. Delivery came in a couple of days and the base was easy enough to fill with paving slabs. Good sturdy stuff for the money.

John D.
1 person found this helpful

needed something for our first flat balcony

We moved into our first flat with a tiny balcony and needed something to sit out on without freezing. I found a wall mounted heater here that fits the space well. Ordering was simple and the instructions made the fitting a doddle with a drill and a helper. It warms the little space up nicely in the evenings now. Really pleased we chose it.

Megan K.
1 person found this helpful

Better than the supermarket version

Compared with the supermarket version I'd had before, this is a far better heater for the money. It heats the seating area more evenly and the dial is easy to use. I've had it since the spring and it's been a real pleasure to use. Thoroughly content with the choice.

Julie C.
1 person found this helpful

compared with the garden centre, better value here

I'd been looking at a patio heater in the garden centre and was quite taken aback by the price there. Here it was considerably less and the specification was very much the same. The ordering process was straightforward and I was pleased to receive a clear confirmation. It has been a lovely addition to our evenings on the terrace, and I am very glad I didn't pay the extra.

Kathleen T.
1 person found this helpful

Better than the supermarket one but slower

Cheaper than the chain store gas patio heater I was looking at, and it looks a lot nicer in real life. Ordered on my phone during my lunch break, took about 5 minutes. Delivery was slower than I'd like though, took nearly a week and the email said 2 days. Heater works fine now.

Connor L.
1 person found this helpful

parasol came with the wrong base

got the parasol and the base was fine but the pole was a bit short for what i ordered, so i had to email them. they sent a replacement pole which took a few days but it's sorted now. the fabric is nice and bright and it's blocking the sun well. ordering was easy otherwise.

Lucy M.
2 people found this helpful

Gas set good value for a small garden

Bought the gas patio heater with the tank included because our garden is small and we didn't want to pay for extras. The price was fair compared with the other places I checked, and it heats the seating area nicely on cold evenings. The only thing I'd mention is the instructions could be clearer about tightening the hose fitting, but I got there in the end.

Kayleigh B.
1 person found this helpful

stuck with them since the first heater

My first heater from them was so good that I went straight back for the patio gas set this year. Ordering was no bother, the basket and checkout are clear and quick. The new set lights easily and the hose is a good length. It comes down to reliability and fair pricing for me.

Stephen H.
4 people found this helpful

Sorted, would order again

Honestly the easiest order I've done in ages. Picked the heater, paid, it turned up in a couple of days and it works a treat on the balcony. Nothing to moan about.

Toby D.
1 person found this helpful

Decent price for the size

The heater was the best price I could find for the size I needed and that's what sold me. Took a bit of checking to be sure the dimensions were right. It arrived in good order and works well on a low setting. Feels a little light on the stand but fine for the money.

Christopher W.
9 people found this helpful

Needed a heater for the allotment shed

Needed a heater to keep the shed above freezing over winter so I can work in there. It's good value and the price beat the two other places I checked. Delivery was a bit slow but it arrived intact. It does what I need.

Kevin B.
1 person found this helpful

Fine until the second week

Honest verdict, it's fine as a patio heater for the price and it heats the area well for the first few weeks. After that the igniter started playing up and I had to wiggle it to get it to light. Support took a few days to reply and then sent a replacement part. It works now but I wouldn't rush to buy it again.

Rob N.
3 people found this helpful

Gas patio heater from them as a first purchase

The specific thing I bought was a gas patio heater with the tank included, which I needed for a small garden. Being a first time customer I was nervous about the gas side but the instructions and connection were clear. Delivery took a few days and it was packed well. It lights reliably and we use it a lot in the evenings.

Callum R.
6 people found this helpful

not what I expected for the money

This is not what I expected from the listing, the heater feels cheap and one of the legs was bent on arrival. The return form was fiddly to fill in and it took ages to sort out a replacement. The price was higher than I've seen elsewhere for something this basic. Not impressed with the whole experience.

Sophie H.
0 people found this helpful

Sorted it out quick but the box took ages

Looked at three or four sites before picking these up, and they were the only ones with a proper 15kg cylinder connection listed up front. The order went through fine but the parasol base turned up two days after the rest, so we had to sit and wait for it before the set was usable.

Claire G.
1 person found this helpful

First order, all fine

Ordered a patio heater for the first time from them and the process was simple enough. The site told me the delivery date clearly and it arrived on that day. The price was a bit more than I'd hoped but it feels solid enough for the money.

Emily F.
1 person found this helpful

Needed one for the balcony

Needed a heater for my balcony because it gets freezing at night and I want to sit out. Found this one, ordered it and it arrived in a few days. It's compact and fits the space and I'm using it most evenings now. Great little buy.

Millie M.
0 people found this helpful

the gas regulator is spec'd properly

The regulator and hose connection is what I checked first, and it's a proper EN approved set with the right fittings for a UK 15kg cylinder. I've fitted a few of these for clients and the hose is a good length without being too stiff in the cold. Burner lit evenly with no yellow flame after a proper leak test. Packaging was fine and the parts all matched the listing. Would happily use them again.

Michael D.
0 people found this helpful

Ordered it on my phone at lunch

Needed a heater for the patio before my mates came round for a barbecue, so I needed it sorted fast. Ordered on my phone at lunch and it turned up two days later. Set it up in ten minutes and it heats the whole corner nicely. Good stuff, no complaints, would order again.

Adam J.
1 person found this helpful

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