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90%Would buy again

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Service
Price
Delivery

This score is based on 20 real reviews

Reviews (20)

Cheaper than the usual

The first thing I noticed was the price for a pallet of old kitchen units, which was lower than the usual firms. The booking was simple enough, though the confirmation email took a while to arrive. Units got to the new flat safely.

Paul W.
0 people found this helpful

Booked a pallet of kitchen units

Booked a pallet of old kitchen units to a site in Bristol. I checked a few other options first and this one came out cheapest. The collection window was a bit wide but the job got done.

Kelly C.
1 person found this helpful

good value but slow to reply

Good value, the price for sending a box of books to my brother in Cardiff was the lowest I could find. The one niggle is that when I had a question about the collection time it took them a couple of days to get back to me, and by then I had already sorted it myself. Delivery itself was fine and the tracking updates were clear.

Rachel H.
1 person found this helpful

Sending parcels for years

We needed a way to send parcels from home without queuing at the post office every week, and ParcelBroker has done the job for years now. Booking is quick and the collection slots are usually what I picked. Only thing I'd like is a bit more notice on pickup times.

Leanne N.
1 person found this helpful

App is actually decent

the tracking map in the app is what got me, you can see the driver moving. booking was quick enough. price was a bit higher than i expected for a small box tho

Lucy N.
1 person found this helpful

gets the job done

Booking a collection for the shop takes a few minutes and the tracking is clear. The only annoyance was that the label printing kept failing on my laptop, so I had to use my phone. The parcels still got where they needed to go.

Kasia T.
0 people found this helpful

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About ParcelBroker

ParcelBroker is a UK-based parcel delivery service that allows customers to send parcels using a range of carriers from a single booking platform. The company operates primarily online, letting people compare delivery options and book collections from home or from a business premises. Its customers include private individuals sending gifts and items to friends and family, as well as small businesses and online sellers who ship goods regularly.

The service is known for giving users a choice of carriers and service levels for each parcel, so the sender can balance cost against the speed and tracking they need. Parcels are tracked through the booking system, and customers can view the status of their deliveries and manage shipments in one place.

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Categories for ParcelBroker

General | Services | Postal services

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