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Ninja Wifi

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Reviews (19)

Cheap and it works

Needed wifi fast after moving into my new place and this was the cheapest option that didn't need a contract. Booked online and the install guy came the next day. Works great so far.

Luke K.
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Router arrived but took ages

I bought the starter kit with the mesh extender because my flat has terrible signal in the back bedroom. The box turned up a bit later than the date they gave me, which was annoying, and the extender needed a firmware update before it would pair. Once that was sorted it works fine, though I was a bit let down by how long the whole thing dragged on.

Amira P.
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Very pleased with the broadband

I would say this is good value and the connection has been steady since I switched over in the spring. The engineer who came to sort the line was polite and tidy about it, and when I rang with a question the person on the phone knew exactly what they were talking about and didn't keep me waiting long. I'm happy to say I'd stay with them.

Maureen O.
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Reliable for years now

Been with them for going on six years and they have been reliable the whole time. Speeds have stayed where they should and the price has barely moved. When I had a fault last winter, they fixed it within the day.

Craig K.
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Good service, a bit slow to start

I have to say the service has been reliable since I signed up in the autumn. The account set up took a few days longer than they first suggested, and I had to ring twice to confirm the date. Once it was live the connection has been steady and the bills are clear, which is what matters to me.

Andrew A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed a better line for the shop

We needed a more reliable connection for the shop after the old line kept going down during card payments. I looked at three providers and the price for a business line was the lowest of them, with no contract surprises. It has been stable for weeks now and the team answered my first question the same day.

Jessica P.
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Switched from my old provider

Switched from my old provider after they kept hiking the price and this one was half as much for the same speed. Signup took about five minutes and the new connection was live the following week. Nothing to moan about so far.

Lauren K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Way cheaper than my last one

Way cheaper than my last provider and the speeds are honestly better, so I switched my flat over last month. Compared it with two others first and this was the only one that didn't hide the price increase after a year. Setup was a doddle with the app and nothing dropped during the move.

Phoebe H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed it for uni

Needed proper wifi for my uni flat as the shared one was rubbish and kept cutting out during lectures and deadlines. Signed up on my phone while waiting for the bus and it was set up before the weekend. Speeds are great, streaming and video calls are smooth, and the price was the cheapest I could find for a rolling plan. Would definitely recommend to other students who share flats.

Ethan M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Mesh kit arrived a day late

I went for the mesh starter kit because the signal in the back bedroom was useless, and it has made a proper difference. The only snag was the delivery, which turned up a day later than the date on the site, and nobody let me know beforehand. Once it arrived the setup was simple enough and the extender sits well on the landing.

Amit H.
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Set up by the helpline

I bought a new router and extender for my bungalow after the old one gave up, and the helpline talked me through setting it up over the phone. The parts arrived on time and the instructions were a bit small but the person on the line was patient. Everything has been running well since, and the bills come through exactly as they said they would.

Carol F.
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The app made setup easy

The app is what got me, it walked me through setting up the router with a little animation. I'd never set up wifi before so that was a relief. Connected in about ten minutes.

Laura D.
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Cheaper than the big names

Cheaper than the big names for the same speed, which is why I went with them. Only paid a little more than I was told in the first month, but the rest of the bills have matched. Connection has been fine.

Georgia L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Know my way around broadband

I work in IT support so I know my way around a router, and I was wary of anything that promised too much. The sign up page is clear about what speed you'll get at your postcode, and the speed I actually got matched it. I've been checking it with a speed test every few weeks and it has held up. Didn't need to ring anyone yet which says a lot.

Sarah P.
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Fast and no faff

Honestly the speeds are way better than I expected for the price. Took about two minutes to sign up on my phone and the router was on my doorstep two days later. Gaming ping has been brilliant.

Tomasz W.
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Better than my old provider

Compared with the big high street provider I was with before, this is a clear step up for the money. I switched over a dodgy router and the new setup was quick, with the app walking me through it step by step. Speeds in the evening are noticeably better, which is the bit I cared about most, and the billing has been spot on since.

Callum C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed faster wifi for work

Needed faster wifi for working from home as my old line kept dropping during calls. Signed up on the site in a few minutes and it was set up the next week. Been fine so far, no drops on calls.

Connor J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Mesh system for a big house

I bought the mesh system for our three storey house, as the signal on the top floor was poor. The kit arrived well packed and the instructions were clear enough for a non-technical chap like me. Everything has worked without fuss since.

Paul T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Compared a few before picking

I looked at about four providers before going with these, mostly because my flat in Bristol gets patchy signal. The price was the same as the cheapest of the others but the sign up took about twenty minutes on my phone and the app walked me through the rest. Got a text the next morning to say the line was live, which was quicker than I expected. Happy with it so far.

Aaron D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

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