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90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Needed cash for a van repair

I needed cash fast for a van repair so applied in the evening. The account asked me to upload a document twice because the first photo was too dark, which was annoying when I was already stressed. Approval came through the next morning though, so I can't really complain about the speed.

Rhys J.
1 person found this helpful

been using them for years

Lovely service, always the same quick process. Topped up my loan last spring and the money was there the same day. Staff on the phone are patient when I need help.

Valerie G.
0 people found this helpful

Needed to cover a gap

I needed to cover a short gap in my budget while waiting on a payment, and this seemed like the most sensible option for the amount. The rate worked out lower than the credit card I'd been using, so I was glad to switch. Money was there quickly, I paid it back on schedule, and I'd happily use them again if I was in the same spot.

Tunde T.
1 person found this helpful

Compared to my bank

My bank wanted a week to decide and this was same day, which is why I went with them. First time borrowing so the difference was a relief. Money arrived quick.

Nadia S.
0 people found this helpful

Been with them years

I've been borrowing from them on and off for about eight years now, mostly for the odd home repair. Each time the top-up option has been easy to set up through my online account, with no fuss about paperwork. Customer service has always picked up the phone when I've needed to ask something.

David C.
1 person found this helpful

Not as cheap as the comparison site said

When I compared a few lenders the monthly payment here looked higher than one of the others I'd checked. The application itself was fine and the money arrived fairly quickly. I did feel the total cost could have been clearer up front.

Lily B.
0 people found this helpful

A clear rate breakdown

The rate breakdown on the quote page was the first thing I noticed, with every fee listed in plain English. I used it to take out a loan for a new kitchen floor and the money reached my account the following day. Repaying through the app has been simple since.

Christopher P.
2 people found this helpful

decent but the app could be better

Took about two days to get a reply to my question about an early payment, which was longer than I'd like. Otherwise it did what it said, the money came through the same day I was approved and the repayment schedule is easy to follow. The app is a bit clunky on my older phone though.

Kevin K.
0 people found this helpful

a polite and prompt service

I would say the service was polite and prompt, which I appreciated. The approval was through by the next morning and the staff answered my questions without any fuss. The only small niggle was that the confirmation emails arrived a bit late.

Maureen H.
0 people found this helpful

Needed it for a car repair

My car needed a new clutch and I'd never borrowed money before so I had no idea what to expect. The form asked for my payslips and bank statements, which took a bit of hunting, but the whole thing was clear step by step. The loan was in my account the next day and I've been paying it off since without any problems.

Mia W.
1 person found this helpful

Two payments for a small loan

I took out a small loan to cover a boiler repair and the total repayment was clearly laid out before I signed, which I liked. Applying was quick and the money reached my account within a few hours of approval. Nothing dramatic to report, it just did what I needed it to do without fuss.

Kasia P.
1 person found this helpful

Sorted my credit card bill

Needed to pay off a credit card bill a few days early and the app let me do it without ringing anyone. The payment schedule updated straight away and I could see the new end date for the loan. Took maybe four minutes from start to finish, which I didn't expect from a lender.

Ryan F.
1 person found this helpful

fast and simple on the phone

Applied on the bus, took about five minutes and the approval came through before I got off. Money was in my account by teatime. Only thing is the app asks you to confirm things twice so it's a bit of a faff, but it works.

Matthew M.
1 person found this helpful

the top up option

Topped up my existing loan through the app and it was done before I got to the bus stop. Only thing is the top up screen buried the new repayment amount a bit, took me a second look. Still good.

Aaron H.
0 people found this helpful

Quicker than my bank

Compared to my bank this was way quicker, the bank took days and these got back to me that evening. Fees were a bit higher than my bank's though, not huge but noticeable. Happy enough with it.

Sam R.
1 person found this helpful

Quick and easy

Would use them again, applied on my lunch break and had the cash that evening. The repayment calendar in the app is handy too so I know when each one's due.

Laura G.
0 people found this helpful

Needed it for a broken boiler

Our boiler packed in over the winter so I needed money fast for the engineer. The application took a few minutes and the money went into my account the same day, which was a relief.

Sophie A.
0 people found this helpful

The repayment calendar

The repayment calendar in the account is the bit I liked most, it shows each due date clearly. First loan so I was nervous but it felt easy to follow. Good.

Victoria A.
2 people found this helpful

cheaper than the bank in the end

I'd already had quotes from two high street banks and a comparison site before I went with them, and the monthly figure here came out a fair bit lower for a similar term. The downside is the interest works out a bit more over the full period than one of the banks, so you do need to read the small print. Otherwise the process was straightforward and I'd use them again.

Yusuf D.
1 person found this helpful

Very pleased with the whole process

I would happily use them again, and I say that as someone who doesn't often write reviews. The application took me about twenty minutes, which I didn't expect, and the approval came through by the following morning. The staff I spoke to on the phone were patient with my questions and didn't rush me at all.

Anita F.
0 people found this helpful

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