London Box Office

We needed four seats for the matinee with my mum and the kids, so I wanted something that wouldn't cost the earth. The booking fee was a bit steep but the ticket prices were lower than buying direct from the theatre. Confirmation came quickly and the seats were exactly where I picked them.

The easy seat picker is what I liked most. I could click the exact seat I wanted and the price was shown before I paid. Booking cost about what I expected and the tickets came straight through to my email.

I'll say this for them, the tickets for my sister's birthday matinee were sorted in about five minutes and the confirmation came straight through to my email. The booking fee was a bit more than I'd have liked, and I did have to chase a question about accessible seating by phone, but the seats were where I asked for them.

We needed tickets for a coach trip to see a show in the West End for our church group, and I've been using this site for about six years now so I knew where to look. The group booking page took a few extra steps to find this time, a bit of a niggle really. Once I'd found it, the seats were where I asked for and the confirmation email had everything the coach firm needed. Happy with it.

Know the venues pretty well and always check the seat view before I buy, and this site shows the actual view from each block which I rate. Used the app to get my ticket for a Saturday show and it was in the wallet within seconds. Fees are a bit high compared to some sites but the seat picker makes up for it for me.

This is the best place to book London theatre tickets. I checked two other ticket sellers before settling on this one, and the seat view tool here was far more useful than the others. The checkout was simple, I got a clear confirmation, and when we arrived the staff at the venue had our tickets sorted with no fuss. Prices were in line with the rest of the market.

I'd only ever bought from the venue box office before. This was a lot easier than the other ticket sites I'd tried, which kept adding extra charges at the final step. The price I saw at the start was the price I paid. Tickets arrived by email within a minute.

Honestly it was quicker than queuing at the box office on a Saturday, I just clicked through on my phone during my lunch break and had the tickets in my wallet before my sandwich arrived. The seat map loaded fine on the app and I picked a row near the aisle without any faff. Found the confirmation email straight away too. Really pleased I didn't have to walk into town for it.

Needed tickets for a show at the Lyric and the site was easy to use and the price was fair compared to the venue. My only gripe is that the email with the tickets took about twenty minutes to arrive, which made me nervous ahead of the night. They turned up in the end and the seats were correct.

I needed tickets for a school trip and I know the venues well, so I was looking for group rates and a clear way to add accessibility seats. The site gave me both without making it confusing. Tickets arrived quickly and the teacher had everything she needed. The seating for the children was right where I asked for it.

The booking itself was fine and the seats were where I wanted them. Had to ask about a refund after the show was moved, and it took a few days to get a reply, then another week to see the money back. Not the end of the world but I was chasing them more than I expected.

I compared three sites for a west end show before picking this one. I bought the premium seats in the stalls and the process was smooth, with the seat numbers shown clearly on the confirmation. Had a question about the time and got a sensible answer from their team the same day. Nothing to report, the show was great.

Bought two tickets for a gig in Camden through the site. Took like two mins, the QR code came through on email and it scanned at the door no problem. Easy.

We booked tickets for our anniversary dinner show through the site and I was glad I did. The seats were in the middle of the row as I asked, and the tickets were in my account before I'd closed the browser. Easy to find the booking again when we needed it.

Found the seat map really clear, could see exactly which row was which and picked seats near the aisle for my dad's knee. Booked it on my phone between meetings and the confirmation came through straight away. Didn't have to wait for anything, which is what I wanted.

Got cheap seats for the musical on the app, tickets came through in seconds and the seat was exactly where it said on the map. Checked in at the door with my phone, no drama. Would use again.

I used to queue at the venue box office but this is far more convenient for me now. Compared with the phone line I used before, booking online is quicker and I can see exactly what I have bought. The confirmation email is clear and the tickets were ready when I needed them.

This is not the cheapest place to buy theatre tickets, as the booking fee added a fair bit to the total and I could see the same seats for less elsewhere. The checkout was otherwise straightforward and the seats were fine. When I wanted to change a date I had to go through a few screens and it took a couple of emails before it was sorted out. Would think twice before booking again.

Went with this over the venue box office because the seat plan was clearer and I could compare rows. Checkout was quick and the confirmation landed straight away. Would pick this again.

This is the place I always book through and I have done for years now. I have used them for opera, comedy and the odd musical, and the booking process has barely changed, which I like. The customer team answered a question about wheelchair spaces within the hour when I rang. The seats have always been as described and the tickets are always clear to read. I have never had a problem with a booking.