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Imperial Tobacco

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Reviews (19)

Needed it for the boiler

We needed the money to replace the boiler before the cold weather set in, as our old one had packed up completely. Our savings would not cover the full cost so we looked at a few places and this one felt the most sensible. The whole thing was handled through the site and the funds were in our account in good time. We have borrowed from them before and it has always been straightforward.

Valerie F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Good, reliable lender

Been borrowing from them on and off for about ten years and it's always been dependable. Money goes in when it should and the payments come out on the right date. Nothing to complain about.

Mark P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a bit of help

My daughter suggested I look into a small loan to replace the washing machine, as I was struggling with the old one. I looked at a couple of options first and this one had clearer terms. The phone line was busy for most of Tuesday morning though, so I had to call back.

Sandra F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

The letters are still confusing

The first thing I noticed was how the repayment dates were set to fall right after my pension came in, which made budgeting much simpler than before. I've been with them a good while now and mostly it runs fine. The statements do still come in a format that takes me a while to read through, and I had to ring twice to check a figure. Nothing dreadful, but I'd like the letters to be clearer.

Ian M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Quick and easy loan

I applied for a personal loan through the site to cover a new boiler and the whole thing took about ten minutes online. The approval came back the same afternoon and the funds hit my account the next working day. Only niggle is the interest is a bit higher than what I'd found elsewhere, but the speed made up for it.

Matthew T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

very pleased with the service

I needed to sort out a payment plan after my husband passed away and the bills had piled up quite a bit. I was nervous about it all, but the staff on the phone were patient and talked me through every step. The money came through when they said it would, and I've been managing the repayments without any trouble since. Thank you to everyone who helped me.

Brenda H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

loan for the car

I required a small loan to cover the cost of replacing the clutch on my car, which had gone quite suddenly. The application was easy to complete and I appreciated being able to see the full terms before I agreed to anything. Funds were transferred promptly.

Graham B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than my overdraft

Way cheaper than my bank overdraft honestly, I was paying loads in fees every month. Applied on my phone during my lunch break and it was approved before I'd finished my sandwich. Money was in my account by the evening.

Hannah L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

first loan went smoothly

I took out a small loan to pay for my car insurance and it was my first time borrowing anything. The online form asked a lot of questions but each one made sense. The money reached my bank account within a few hours of approval.

Stephanie F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Would sign up again

Happy with it, I'll be honest. I signed up through the website on a Tuesday evening and the whole sign-up took maybe fifteen minutes, which was less than I expected. The welcome email explained what to do next without any jargon. Got my first bill a month later and the amount matched what they quoted me. Nothing went wrong and I haven't had to contact them since.

Jake B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Fast and sorted

the app shows you exactly how much you owe and when, really clear. got the money in my account the same day I applied, which was the bit that mattered for me.

Ben S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

The letters are clearer now

What struck me most was how the account page now shows the whole year in one go, which I never got before. I've been with them since the early nineties so I've seen a lot of changes. The new layout took me a while to get used to, mind. Staff on the phone were patient when I rang with questions. It's a bit fiddly finding the older statements, but otherwise I've no real complaints after all this time.

Judith D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

The best of the lot

This is the one I'd go for if you're after a loan with a straightforward process. I compared four different lenders before settling on it and the comparison tool on the site made that easy. My repayments have been taken on time each month and there have been no surprises on the statements.

Paul W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Got my money fast

First time I've ever taken out a loan so I wasn't sure what to expect from the process. I applied for a small amount to cover a deposit on a flat and the form was pretty simple. The cash showed up in my current account the next morning.

Leo E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

reliable and straightforward

Excellent, I've used them for three separate loans now and each one has gone through without any fuss. The application form is simple and the repayments come out exactly when they should. Easy to set up and easy to deal with.

James M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

needed it for the roof

We had a leak in the roof that needed sorting before winter and our savings wouldn't stretch to the full bill. I went online one evening and filled in the application without much trouble. The decision came through quickly and the money arrived in our account within a day, which meant the roofer could start the following week.

Rachel C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Not the cheapest but fair

I compared three lenders before going with these and they weren't the cheapest on paper. The rate was a bit higher than one of the others, though the other one wanted a credit check that dragged on for days. Here the decision came through the same afternoon and the money arrived fast. Fair enough for what I needed.

Jamie C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Way better than my old one

Switched over from my old provider cause the other one kept charging me extra, and this is so much easier. Booked it on my phone in like two mins. Got a message the same day and it all just worked. Didnt have to ring anyone which was nice lol

Lauren C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Cheaper than the usual option

Compared with buying the same pack from the supermarket, this worked out a bit cheaper once the postage was added, so I went with it. The order went through fine and I had it in a few days. My only gripe is the checkout asks for far too many details before you can even see the total, which felt a bit long-winded for something so simple. Would order again for the price alone.

Steven J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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General | E-cigarettes & vaping

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