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FormGenie

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Reviews (20)

Way quicker than a google form

Went with this over the usual free option because the branching is a lot better for longer surveys. Only took about ten minutes to get my first form live. Respondents seemed to get through it without getting lost, which was the main thing.

Toby B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a form for the village hall

We needed an online form for the village hall volunteer rota because the paper sheets kept going missing. I know my way around a computer well enough. It works but the editor is a bit fiddly when you want to move questions around, and it took me a while to find the right setting for the reminder.

Janet O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The reminder emails

The automatic reminder emails are the bit I keep coming back to. I've been using them for my church group for about four years and nobody has to chase anyone for replies anymore. They've been reliable the whole time.

Jacqueline C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Reasonable price for a small business

Our sole trader business needed a simple booking form and this does the job without costing the earth. Signing up was quick. The one niggle is the email notifications sometimes land in spam so I had to add a rule, but once that was sorted it's been fine.

Darren S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Needed to replace paper forms at work

We were still printing out site safety checklists and scanning them back in, which made no sense. I know forms well from my last job so set the checklist up myself. Mobile responses come in cleanly and the photo uploads work well on site. Saves us a lot of admin each week.

Sam B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

branching logic that actually works

The conditional branching is the first thing I noticed and it's the reason I stuck with them. I've used a few form builders for client intake at my counselling practice and most make you duplicate questions across paths which drives me mad. Here you just set the rule once and the follow up questions show up when they should. Took me about twenty minutes to build a proper six page intake form, which is quicker than I expected.

Emily P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

needed something for event sign ups

We had a sign up sheet going round a spreadsheet for our running club and it was a mess. I'd never made an online form before so was a bit nervous. Signing up took about five minutes and the templates were a good starting point. The responses came through to my inbox as soon as people filled them in, which was exactly what we wanted for the club.

Daniel J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

The template library saved time

I bought the annual plan for the template library, as I was not sure I'd want to build forms from scratch. The templates for a contact form and a feedback survey were a good starting point and I only had to change the wording. Everything was easy to follow and I've had no problems with the forms since.

Gillian T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

the signup form for our society

We set up the membership renewal form for our local history society through this site. It was simple enough to put together and the layout looks very tidy on the page. I was particularly pleased that the confirmation emails are sent out automatically to members without anyone having to remember to do it.

Karen N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

the mobile preview was off

The branching works, but on my phone the preview kept jumping and I could not see the submit button properly. Using it on a laptop is fine. Sent a message and the reply took three days, which was a bit slow. Works now.

Jade T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

fine but the price is a bit steep

I compared three form tools before picking this one, mainly for collecting site inspection sign offs. The forms themselves are solid and the mobile version works well on my tablet. The plan I needed was a fair bit dearer than the others once I worked out the response limit, and it took a while to find the right tier on the pricing page. Setting up the first form was quick enough.

Craig T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Better than the free option we tried first

Compared with the free form tool we started with, this one feels a bit more polished and the branching is much easier to follow. The free one kept cutting off long responses. Took a little longer to get going and the price is a step up, but for our customer feedback forms it was worth it.

James R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The file upload question type

I picked this over two other tools mainly because of the file upload question, which the others only did on a higher tier. Used it for a job application form for our small team and candidates have been uploading CVs without any trouble. Setup took no time at all.

Catherine C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

cheaper than the big name I was using

Used to pay a lot more for a well known survey tool and this does most of what I need for less. The results dashboard is clear and I can export everything to a spreadsheet. Support replied to a question I sent in a couple of days, which was fine for a non urgent thing.

Megan B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Does the job for a quick survey

Used it for a short survey for my uni dissertation and it did what I needed. The form builder is straightforward once you've clicked around for a bit. Results export to a spreadsheet, which saved me hours.

Emma R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

The pricing tiers were confusing

I compared a few tools before settling on this and the plan I needed was harder to find than it should be. The basic plan turned out not to include the features I wanted, so I had to upgrade. The form itself is fine but I was annoyed at the extra cost.

Robert B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

The price per response works for us

Compared with a couple of big survey platforms, this one was far cheaper once we worked out what we'd actually be sending. We run a small events company and use it for guest feedback after each event, so the volume is modest. Signing up and getting the first form live took very little time, and the responses come through to the dashboard straight away without any fuss. I'd pick it again for what we pay.

Adam C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

Great for collecting customer feedback

This is the best thing I've found for collecting feedback from customers, and I've tried a few. I set up a short post purchase survey for my online shop in an evening. The responses land in one place and I can filter them by question. Customers have been filling it in without any trouble on their phones, and the reminder emails bring back the people who forgot. Really useful for the price.

Megan C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

Exactly what a form builder should be

Honestly this is the best online form tool I have used in years and I have tried most of them. The logic jumps are easy to set up, the conditional questions work first time, and the embed code dropped straight into our site without me having to ask anyone for help. Had a few forms running within an afternoon.

Linda M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed something for pre-event registration

We run a small yoga studio and kept losing track of people signing up for the monthly workshops on WhatsApp. I looked at a couple of free options and a paid one before going with this, mostly because the sign up form can take payment and the confirmation emails go out on their own. Setting it up took an afternoon and the workshop sign ups have been much tidier since.

Georgia B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

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