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Reviews (17)

My go to for years

I've been ordering their Assam for years now, the flavour has stayed consistent even when they change the packaging. Re-ordering is quick since the site remembers my details. The last order came a day early.

Priya A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

The chai is class

Bought the chai blend after seeing it on someone's story and it's proper good, spiced right without being overpowering. Ordered it and it came in a couple of days, which was quicker than I expected. Got a second tin already because my mates kept nicking the first one.

Kieran G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

good tea, the site could be clearer

Honestly the tea is very good and I'd happily buy it again. The site is a little hard to navigate when you're looking for a specific blend, I had to search a few times before I found the one I wanted. Delivery was prompt and the tin kept the leaves fresh.

Mark B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better value than the others

Compared with a few other tea shops this came out ahead on price per cup, and the English breakfast is strong without being bitter. Ordering was simple and it turned up in a couple of days. Nothing to complain about.

Rachel S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the matcha is lush

The colour of the matcha is what got me first, proper bright green, not that dull khaki you get elsewhere. Made it with a whisk and it froths up nicely and tastes smooth, no bitterness at all. Ordered on a Monday and it was with me by Wednesday, which was class. Think I'll be a regular now.

Freya B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

great tea, quick to order

Would definitely buy again, the earl grey is the best I have had. Ordering took two minutes on my phone, checkout was smooth, the tin arrived in two days. Lovely packaging too, smells great when you open it.

Kayleigh C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Lovely tea but a slow reply

The matcha is the best I've tried at home, properly vibrant and smooth. My only niggle was that I had a question about the grade before ordering and the reply took three days, which felt slow. Once I had the answer everything went through smoothly and the parcel came quickly.

Diane S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed something for the evenings

I needed a calming bedtime tea after a difficult year, and a friend suggested the chamomile here. The flavour is gentle and soothing and I've been having a cup most nights since. The one thing I'd mention is that the delivery took a little longer than the site suggested, about five days rather than three, but the tea was worth the wait.

Karen A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

Similar to the other places but a bit dearer

I'd been buying from a different tea company for ages, so I compared this one against it before switching. The quality is similar but this is a bit dearer per tin, and the postage adds to it. The tea itself is good and the order arrived without any problems.

Kevin W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

good tea but the postage stings a bit

Good tea, I'll say that first. I compared a few online tea shops and this one was on the pricier side once you add delivery, though the blends are better than the cheaper places. The site was easy to use and the order came well packed, so it's mostly just the cost that makes me hesitate.

Christopher J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

ordered the chai and it's a keeper

Got the chai blend after seeing it online and honestly it's so good, the spice is warm without tasting like a candle. Did the order on my phone, took about two minutes. It turned up quicker than I expected and I've been making it with oat milk every night since. Not much more to say, it's just really nice.

Ella H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the green tea is my daily cup now

The gunpowder green is my daily cup now, and I've been ordering it for a good few years. Always arrives in good time and the tin keeps it fresh right down to the last spoon. Would not change it.

Lynne B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The blend was a bit weak for the price

I drink a lot of tea and know my way around a loose leaf, so I wanted something stronger than the usual breakfast blends. This one is pleasant but comes across weaker than I expected for the price. Delivery was fine and the tin was intact.

Joe T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The decaf is a proper alternative

I needed a decaf that doesn't taste like cardboard, since my doctor advised me to cut back on caffeine. A friend recommended this company and I was rather sceptical at first. The decaf Ceylon has turned out to be lovely and the order arrived well wrapped.

Karen W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

fine tea but the returns were a faff

I've been buying their breakfast blend for about six years now, and the tea itself hasn't changed. The problem came when I ordered the wrong blend and tried to swap it. The return form was fiddly and the reply from customer service took nearly a week to come back. The replacement was fine in the end.

Mark A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

Not quite the same as the picture

I was rather taken with the idea of this compared with the larger tea merchants, and their careful notes on each blend are a real help. The Assam I ordered arrived looking as pictured and tastes very fine. I'd gladly order again.

Diane H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

Needed something gentle for my nerves

I needed something caffeine free for the evenings after my husband passed, as my doctor suggested I cut back. The rooibos blend they recommended has been a comfort and the tin keeps the leaves fresh. Thirty-seven words is not much to say but I wanted to thank them.

Rosemary H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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