BuyWholefoodsOnline

We needed a supplier for the bulk tea and biscuits for our church coffee morning, and I was asked to arrange it. I placed the order through the site and the quantities were clear. Everything arrived well before the event and nothing was damaged. Prices were sensible for the amount we bought. A very dependable service for a group like ours.

Compared with my usual supermarket delivery, this is a bit dearer on most items, though I do find the quality of the fresh meat better. The ordering system is clunkier than I would like and a couple of substitutions were odd. Delivery was fine but nothing special. I keep using them for the specialist items I can't get locally, but for the weekly shop I still go back to the supermarket.

I've been buying their organic porridge oats for about six years now, the big 1kg bag. Never had a bad one. Reorders are dead easy because the site remembers what I usually get, and the delivery window has been spot on for as long as I can remember. Price is fair for organic and the quality keeps me coming back. Only ever tried one other shop and it wasn't a patch on this.

Ordered a fair bit from them for a few years now and mostly it's fine. Last month my delivery slot came and went with no van, and it turned up nearly two hours late with the chilled stuff looking a bit warm. Customer services were polite about it and refunded the delivery charge, but it's a bit of a worry when you're relying on it for the weekly shop. Prices are fair enough.

I would say this is one of the better online grocers I have used, and I have tried a few over the years. The fruit and veg arrived in good condition and the substitutions were sensible when something was out of stock. I did ring them once with a question about a delivery slot and they got back to me the same afternoon, which I thought was very civil. Would happily order again.

Yeah this is pretty good for a weekly shop, the bags were fine and the veg was fresh. Only thing is the delivery slots fill up fast so you have to be quick on a Sunday night. Would use again.

I have been buying the almond butter from them for about four years now, usually two jars at a time. It is the same every order, which is exactly what I want. The delivery arrives with the chilled items cold and the boxes are sturdy. The only thing I wish was better is the price, which is a bit higher than I would pay elsewhere, but I stick with them for the consistency.

My sister is coeliac and I needed a birthday cake that was safe for her to eat. I found a gluten free sponge through the site and ordered it for delivery. The cake arrived in one piece and tasted good. The delivery was a day later than I was told, which was a little annoying, but otherwise it was a pleasant experience.

Found they were a fair bit cheaper than the big supermarkets on the tins and dry goods I buy every week, so I've switched my regular order over. The site is easy to use and the checkout doesn't try to upsell you. Delivery came on the day I picked. Saves me a few quid a month, which is all I wanted.

I used to drive into town for my specialist cheeses and this has replaced that trip completely. The range is better than my local deli and the cheese arrives properly chilled every time. I have been a loyal customer for many years and the staff on the phone have always been helpful when I had a question about an order. I would not go back to making the trip now.