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Usmile

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Reviews (19)

sorted and good value

Sorted, and the price is good for what you get. Nothing extra to pay at the end, and the monthly charge is clearly listed. Support answered my one question the same day.

Amy E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Decent value for what you pay

What got me was the price per month compared to what I was paying before, roughly a third less for the same amount of cover. I set it up through the site on a Sunday evening and it was all live by the Tuesday. The only thing I checked twice was the renewal date, but it's on the account page clearly. Nothing else to report, it just does the job and the money stays in my account.

Paul G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

good for the money

Good for the money, and that's the main reason I stuck with it after the trial. Paid a bit less per month than the competitor I'd been looking at. The account page is clear about what you're paying for. Delivery was on time both months.

Matthew K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Tried three before this one

I needed something that would fit around my shifts, and I'd tried two other services before this one. The booking calendar was the first I'd used that actually showed free slots properly. The session was on time and the person I saw was lovely. Would book again.

Charlotte W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

not the same as the old service

Compared with the old provider I used to use, this is noticeably quicker to get going with and the new process cuts out a lot of paperwork. The people on the phone know what they're talking about and don't keep putting you on hold. Last time I needed to change something the change went through without me having to ring back. I'd say it's the better option for anyone who's been put off by the old way of doing things.

Gareth W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed something for my son

I needed something for my son after his doctor suggested it, so I went looking and this was the clearest site I found. The ordering was quick and I could set the details up without ringing anyone. Everything arrived on time and in good condition. Good value for the amount you get.

Kasia K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The monthly top up

I've been using their monthly top up plan for about three years now. It still arrives when it should and the reminder email before each one is a nice touch. Only thing I'd flag is the renewal page can be fiddly to find.

Jonathan C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Still going strong after years

I've been using this for years now and the setup I chose back then is still the one I'm on. The most recent order came in the usual time and nothing has ever been missing. Customer service has always been decent when I've needed to speak to someone. Nothing much more to say.

John M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

the box was the first thing i noticed

The box was the first thing I noticed, really neat and it arrived on the morning they said it would. The toothbrush heads were already fitted and I didn't have to faff about setting anything up.

Lisa D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

Way better than the other app

Honestly way better than the other app I had before, which kept logging me out. This one just works and the sign up took like two mins. Service was quick when I messaged them too.

Chloe S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

nicer than the one I had before

Way nicer than the one I had before, which charged me twice one month and took ages to sort. This one has the price right on the page and the checkout was quick. Got my first order a day earlier than they said. Will keep using them.

Shannon T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed something quick for my mum

I needed something sorted for my mum after she came out of hospital and couldn't get to the shops. I'd compared a couple of options first and this was the one that didn't need a login before I could see prices. It was all straightforward and she was happy with how it went. Good for us.

Precious G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

Fair but could be better

I am reasonably satisfied with the service, though it was not without its drawbacks. The sign up process was a little long-winded and I had to repeat my details twice before it would let me continue. Once I was through, the help I received was courteous and the matter was resolved, though it did take the best part of a week for the reply to arrive. I'd probably use it again but I'd check the wait times first.

Helen J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.12 people found this helpful

Cheap and no nonsense

Cheapest I could find for what I needed, and the price was the same at checkout as it showed on the page. No extras added on at the end. I got it within a couple of days and the paperwork came through by email.

Jack F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

bought the starter bundle

I picked up the starter bundle to see whether it was worth committing to, and it turned up in two days in a sturdy box with everything I'd ordered. The instructions were clear and the portions were what I needed for the first month. Price works out well compared with buying the bits separately from the shops I usually go to. Easy to reorder when I wanted more.

Jack M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

cheaper than the usual place

Compared with the big high street chain I usually use, this was a fair bit cheaper for the same kind of thing, and I didn't have to pay extra to get it sorted. I looked at two other places first and this came out best on price once I'd added everything up. Sign up was simple, service was polite and quick when I rang. Happy with the value and I'll keep using them for the next round.

Thomas F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Still using the same plan

I've had the monthly plan for going on four years now, and it's still the one I'm on. Payments come out on the same day every month and I've never had a problem with a missed one. The only bit I'd moan about is the letters they send by post, which are a bit long winded to read. Still, it's been reliable.

Gillian P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Pretty good tbh

Pretty good, though the support chat took like two days to reply when I had a question about my account. Signing up was dead easy and the price is fine for what it is. Would still use them again.

Lily M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

Needed something before the holidays

I needed a quick fix before going away and had a look at three different places. This one was clearer about the fees than the others and didn't hide anything in the small print. I went with it and the whole thing was sorted in under an hour. Happy with it.

Tunde Y.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

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