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Phymatlife

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Reviews (20)

Wanted something easy to stick with

wanted something easy to stick with and this has been it so far. Signed up on my phone in bed and the app is easy to use. Reminders aren't annoying, which is a plus.

Lily H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the price per month is the bit that won me over

The monthly cost works out lower than the other programmes I looked at, and nothing was hidden in the small print. Signing up took about ten minutes on the site. The plan arrived as a clear summary and a login for the app, which is all I wanted. Good value for what you get.

Callum N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the one I had before

This is better than the one I had before, which was a lot more fiddly to set up. The new one took me about ten minutes and the instructions were clear. Compared with the other two I looked at, it was the most straightforward.

Emma L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

the support line picked up straight away

I rang the support line on a Tuesday morning expecting to be kept waiting, but a real person answered within a minute and was very patient with my questions. They talked me through which plan suited my situation and didn't push me towards the dearest option. The welcome pack came through the post a few days later, clearly laid out and easy to follow, which I was grateful for. I'd happily ring them again if I needed to.

Sandra C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Took a bit longer to get going

I looked at two other programmes before settling on this one, and the sign-up here was the quickest of the three. The only thing that slowed me down was the wait for my first plan, which took about five working days to arrive after I'd filled in the questionnaire. Once it did come through the advice was sensible and the app is easy enough to use. Price was a bit higher than one of the others but not by much.

James P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

we needed a proper plan after the operation

After my husband's operation we needed a proper plan to follow at home and this was recommended to us. We have used it for a while now and the guidance has been steady and sensible. The team are always quick to answer when we ring with a question. Continuing with it.

Karen P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

a sound programme and well run

I shall say plainly that this is a sound programme and it is well run. I was sceptical at first, having tried a number of things over the years that promised rather more than they delivered. The staff were patient with my many questions and the progress updates arrive when they should. Recommended to my brother-in-law already.

Michael T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed something I could stick to

I needed something I could actually stick to after a year of starting and stopping. I had looked at two apps and a gym package before settling on this. The coaching check ins were the deciding factor for me, they felt personal without being intrusive. Six weeks in and I'm still going.

Amy L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

sound and reliable for someone like me

This is a sound and reliable service, and I say that as someone who has used a fair few over the years. The advice is practical rather than preachy, which suits me. I have been on it for eight months and the support has been consistent throughout. I would point others towards it.

Adam S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

tried three programmes before this

I tried three programmes before this one and this has been the easiest to stick with. The signup took a few minutes and the app is simple enough to use on the bus. Coaching messages are useful without being annoying. Costs about the same as the others but I'm getting more out of it.

Kieran H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Been using it for years and no complaints

I've been using it for years now and I've never had a reason to switch. The monthly refill arrives reliably and the customer team sorted out a billing query for me last spring without fuss. The app keeps my records tidy. It's just dependable.

David J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Good value for what you get each month

Good value for what you get each month, especially compared with the private options I priced up first. The starter plan was cheap to try and the renewal price hasn't crept up. The coaching is useful and the check ins fit around work. I'm saving money and actually sticking with it, which is what I wanted from the start.

Amber S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

Waited a while for the first plan

The plan itself is fine and I have no complaint about the advice once I had it. However I did wait nearly a fortnight for the first plan to be sent through, and I had to chase it by email. Once it arrived it was clear enough and the adviser was helpful when I rang.

Carol M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than the gym and it actually works

Compared with the gym membership I was paying for, this works out cheaper every month and I don't have to travel anywhere. The sign up was simple and the first plan came through quickly. Prices didn't change after the trial, which was a relief. Solid value for the money.

Jack H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

First order and it arrived quickly

First order was the starter bundle and it turned up two days after I placed it. Everything was labelled clearly and the instructions were easy to follow. Customer support answered my first question within the hour, which impressed me. Will be ordering again.

Yasmin B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Ordered the starter pack on my phone

Ordered the starter pack on my phone during my lunch break, took about two minutes. Had a question about portions so I messaged them and got a reply the same afternoon which was good. Delivery was a day later than they said, not a big deal. Might get the refill next month.

Niamh J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Better than the clinic I used before

I had been paying a good deal more at my local clinic for the same sort of support, and the difference was rather striking. The consultation was thorough and the advice was sensible, not pushy at all. I've been following the plan for a few months now and I'm glad I made the switch.

Wendy R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the sample portions were the bit that sold me

The sample portions were the detail that sold me, because I could try before committing to a full month. I'd compared two other brands and they didn't offer anything like that. Signing up took a few minutes and the first delivery came the next working day. Nicely packed and the portions were just right.

Danielle V.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

The monthly top up I've had for years

I've had the monthly top up for about six years now and it has never let me down. Last month the refill came a day early, which I wasn't expecting. The packaging is the same as always and everything was in order. Happy to keep ordering.

Ashley F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than the clinic on the high street

Compared with the clinic on the high street, this was considerably cheaper for a similar level of support. Setting it up on the website was straightforward and the welcome pack arrived promptly. The adviser I spoke to was calm and knew his stuff.

Kevin B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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