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Naternal

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Reviews (20)

A sound and reliable service

This is a sound and reliable service, and I say that as someone who has been sceptical of such things for many years. The sign up was clear and I was told plainly what would happen next. The follow up was prompt and polite, and I have had no cause to complain. I would be content to continue with them.

John M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Been using them for years

I've been using them for years now and the thing I buy most is the meal replacement shakes. Reordering through the account page is quick and the stock has always been in date. I haven't had a bad delivery in all that time.

Scott C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed something I could stick with

I needed something I could actually stick with after trying loads of plans that fell apart in a week. I've been on this one for a couple of months and the schedule is realistic for a working mum. The support messages are short and useful rather than preachy. It's been a good fit so far.

Kasia M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Better than the big chain option

Compared with the big chain I used before, this is a lot more straightforward and the people I spoke to actually knew what they were talking about. The advice was specific to me, not a generic leaflet. Prices are roughly the same as the others I looked at, and they explained the plan clearly before I committed to anything. The follow up calls came at sensible times and nobody pushed me into extras I didn't need. Would use again.

Tunde B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Really pleased first time round

Really pleased with it, I'd been unsure about trying them at first. Booking was simple and the person who called to go through things was friendly and didn't rush me. Would happily go back.

Danielle B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Took days to sort a fault

Compared with the other company I was with, this one was pricier for what you get, and the first box had a damaged seal that took a few days to get sorted. The replacement arrived fine in the end. I know my way around this sort of thing and I expected better from the start.

David M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Quick reply when I had a question

Their reply to my question about the plan came within the hour, which was the thing that stood out. Sign up took about ten minutes on my phone. Nothing else to report really, all good.

James G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Needed something quick for the gym

Needed something quick for the gym that didn't need a load of faff. Signed up on the app in like five minutes and the first delivery came the next day. Only thing is the checkout wanted my details twice, which was a bit annoying but whatever.

Hayley H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better value than the rest

This one came out better than the other two I looked at, mostly on price for what's included. The sign up was straightforward and the first delivery turned up in good order. No complaints so far.

Carl D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

sorted, would use again

Sorted, would use again. Signed up on the phone during my lunch break and it took about two minutes. First delivery arrived the day after and the packaging was fine.

Harry M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a plan that fit my routine

I needed a plan that would fit around a demanding job and a bad back, and most of what I had found assumed you had hours free every day. This one is built around short, manageable sessions and the guidance on recovery days was useful. I checked the methodology against what I had read elsewhere and it held up well. Signing up was easy and the first month's materials arrived promptly. I've now got a routine that actually sticks.

Sandra H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

protein powder for the morning shake

I bought the vanilla whey protein from them because my old brand had gone up loads. Mixes into milk without clumps, which is more than I can say for the last one, and the tub lasts me about five weeks.

Yasmin T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

cheaper than what I was using before

Compared with the subscription I had before, this is a fair bit cheaper per month and the quality of the food feels about the same to me. I was a bit put off at first because the first delivery came in two boxes instead of one, which was a little untidy. Everything else has been fine since and I'm happy to stay on it for now.

Grace W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Needed help sorting my eating

I needed help sorting out my eating after a rough year and a friend suggested these guys. I wasn't sure what to expect so I just filled in the questionnaire and booked the first session. The first session was a bit longer than I thought it'd be but it was really useful and I felt listened to. Coming back for another month.

Natalie W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

useful guidance for my blood pressure

The meal guidance I was sent has been a real help, and I was particularly struck by how much thought had gone into the lower salt options. My doctor was pleased when I brought the plan along to my last appointment. I shall be carrying on with it.

Colin B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

Helpful with my diet after surgery

The advice I was given on portion sizes after my operation was clear and sensible, and I did appreciate that they took the time to explain why each part mattered. I had been worried the whole thing would be overwhelming, but it really wasn't. I'm grateful for the support.

Christine C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

the sachets are easy to carry

The single serve sachets are what I bought first and they're so easy to take on trips. I have been using them for a year now without any trouble. The order arrives well packed each time.

Angela C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Tried a few before picking

Had a look at a few meal plan services before going with these and the thing that stood out most was how clear the portion info was on each box. Signing up took about five minutes and the first delivery turned up on the day they said. Cheaper than the one I'd been looking at, and the food actually tastes decent, which I didn't expect.

Sophie W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

still the best one we've used

Honestly still the best one we've used and we've been with them for years now. Ordering is quick, the box turns up when it says it will, and I've never had to chase anyone. Happy to keep going.

Joanne M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

My go to for the monthly top up

I've been ordering the monthly top up from them for about three years now. The reorder is one tap on the site and the parcel always arrives on the Tuesday like it says. Nothing has changed in the quality that I've noticed, which is what I want.

Brenda O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

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