Dokteronline

I needed a prescription for my acne before a holiday and could not get a dermatology referral in time. Booked a video consultation through the app at lunch and the doctor sent the treatment to my pharmacy within the hour. Good result and quick.

It's a fair price for what you get, and I'd use them again for a routine repeat. The fee is a bit more than the pharmacist charges for a similar consult but you skip the queue. The delivery of the tablets was a day slower than they quoted, though it still came well inside the week.

My usual surgery had no appointments for two weeks and I was running out of my blood pressure tablets. I signed up on the site, filled in the health questions and had a video consultation the same afternoon. The prescription went to my usual chemist and I picked it up the next morning. The whole thing was calm and the doctor was patient with my questions.

Yes, really good. Booked a same day video call with a GP at lunchtime and had my prescription sent to the chemist before I finished work. Easy app, no fuss.

Signed up for the nutrition plan and the dietitian consultation was done by video in the evening, which suited me. The plan came as a clear PDF with meal ideas and portion sizes that actually fit a normal week, and my check in after two weeks was booked automatically. I have found the calorie targets realistic and I feel more in control of what I eat now, which I did not expect from an online programme.

Compared to booking a GP appointment I have to wait a week for, this was far quicker. Video call at my desk on my lunch, prescription went to the chemist and it was ready by the time I got there. Nothing to complain about.

Booked a slot in about two minutes which I didn't expect. The app shows the next free time and you just tap it. Video call was fine, doctor knew what he was on about.

I have used this service for my cholesterol medication reviews since they started and they have always been reliable. The annual check is booked through the account and reminders come by text the week before. Last year the prescription was sent a day early without me asking. Staff on the phone are helpful when you need them.

The video slot I booked was actually on time, which is the detail I'd flag first. I've used a few of these services over the past couple of years so I know how often the clinician runs late or the link fails. This time the doctor joined from a clean connection, took a proper history and explained the options without rushing. The follow up plan landed in the app the same afternoon, which saved me a call.

Way quicker than trying to get through to my surgery at 8am. Signed up on my phone during lunch and had a call back by teatime. Meds turned up at the pharmacy next day, no fuss at all.

I had to get a fit note for work and the walk in centre was miles away. Did the online consultation, the doctor was fine about it, and the note came through by email within the hour. Simple process.

I usually end up at the walk in centre and waiting three hours for a sore throat check. This time I used the online service instead and was seen within the hour. The doctor asked sensible questions and sent a prescription straight to my pharmacy. First time using it and I'm glad I tried.

Got a same day consultation for a rash I was worried about. Verdict is that it was quick, the doctor was sensible and the cream I was prescribed sorted it out within a week. Very easy to use.

Ordered the hormone panel kit, which came in a small padded envelope with a sample tube and a prepaid return. Took the sample on the Monday and posted it the same day. Results showed up in the app on the Friday with the reference ranges spelled out clearly.

The video call kept dropping on my phone which was annoying when I was already late for it. I was in a car park at the time so the signal wasn't great, to be fair to them. When it did connect the doctor was patient and sorted my repeat prescription. Took about three days for the reply to my follow up message though, which felt slow.

Bought the three month weight management programme which includes the consultation and the medication review. The medication arrived in a plain box with the leaflet and the dosing chart, nothing was missing. It is not the cheapest option around but the monthly price was clear from the start and there were no extra charges at checkout. The follow up check ins are a bit basic.

Honestly this is the best online health service I have tried. My first consultation was for persistent back pain and the doctor took the time to go through the history and suggest physio as well as medication. The prescription was sent the same day and the follow up email arrived the next morning with the plan written out. I was seen, treated and understood without ever sitting in a waiting room, and I have already recommended it to my sister.

Ordered the at home blood panel with the full thyroid and vitamin D add on. The kit came with clear instructions and a prepaid return bag, and the lab results appeared in the account within four days. The doctor's summary was short and actually explained the numbers rather than just listing them. Would do it again.