Skip to content
ReviewAdviser
Forgot password?
Diabetes Store logo

89%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

Quick delivery but fiddly returns

Got my test strips on time, which was good. Thought I'd send back one box that was the wrong size, and the returns form kept timing out so I gave up and kept it. Not sure what happened there. Prices are decent though.

Grace S.
1 person found this helpful

The lancets fit my pen

I bought the lancet refill pack for my pen device and it fits perfectly, which was the main thing I needed. The price was a bit more than I'd paid on another site last month, so I've knocked a star off for that. Delivery was quick and nothing was damaged.

Rosemary T.
1 person found this helpful

Not the best value

The strips arrived quickly and were the ones I'd ordered, so nothing wrong there. Compared with a couple of other UK suppliers I checked, though, they were noticeably more expensive per box and the delivery charge was on top. I did get a reply to my question about the order within a day, which helped. For the price I'd have hoped for a bit more, and I'm likely to shop around next time before I buy again.

Natalie P.
1 person found this helpful

First order for my diabetes supplies

I needed to order testing supplies after my diagnosis and my nurse said to look online if the pharmacy queue was too long. This was my first time ordering from them so I wasn't sure what to expect. Sign up asked for a few details and it took a bit longer than I'd like, with one page timing out. Once I was through the order was simple and the strips came within the week.

Deji D.
1 person found this helpful

Do what you need from this

If you want reliable supplies at a sensible price, this is the place. I was up and running with strips in two days and the box arrived with everything I'd ordered. Their site shows clearly what's in stock and what's not. Easy choice for me.

Nicola S.
0 people found this helpful

Tried a few sites first

I'd priced up three other UK sites before choosing this one because I needed a regular monthly top up of strips. The money I saved over a year is quite significant, and the reorder page means I don't have to search for the codes each time. It arrived quickly and the strips were in good condition. Happy with the choice.

Adam G.
1 person found this helpful

needed them for my mum

My mum was struggling to get to the pharmacy after her diagnosis so I set up an order for her here. Easy to do on my phone and the delivery went straight to her door. The box took a day or so longer than I'd hoped, but it got there.

Charlotte A.
1 person found this helpful

The lancing device refill

I bought a refill pack of lancets for my existing pen device, the right gauge and everything. I've been testing for about twenty years so I knew exactly what I wanted and it was all listed clearly with the right specifications. Delivery was next day and the lancets are sharp and consistent. Only slight gripe is the price is a touch higher than the cheapest I've found elsewhere, but not by much.

Jamie T.
3 people found this helpful

A very satisfactory supplier

I have found this supplier to be entirely satisfactory for my needs. My order of test strips and a few other bits was dispatched promptly and arrived well packed. The website was clear to navigate, and I did not have any difficulty placing the order. I would certainly use them again.

Judith G.
1 person found this helpful

Cheaper than the pharmacy and quick

Compared to the pharmacy this is much cheaper, and I can order from my phone on the bus. Signed up for the monthly top up in a minute. Stock arrived fast and the box was fine.

Jason R.
1 person found this helpful

Needed strips quickly

I'd been diagnosed a few weeks before and my GP said I'd need to start testing properly, so I was looking for somewhere online to get strips without queuing at the pharmacy. The site was easy enough to use and the order went through without fuss. The delivery took a bit longer than the page said, around four working days, which was a bit annoying when I'd run low. Otherwise it's done what I needed.

Alfie C.
0 people found this helpful

strips arrived but box was crushed

Ordered my usual strips and they came in two days. The outer box had been squashed a bit in transit but the inside was fine and nothing had broken. Would have been nicer if they'd packed it better. Ordering was easy enough.

Jack F.
10 people found this helpful

usual order, a bit slow

The first thing I noticed was how neatly the strips were packed in the box, and the expiry dates were clearly printed. I've been using this supplier for several years now. This time my order took longer than usual to arrive, nearly a week, and I was not told about the delay until I chased it. The strips are fine and the price is still reasonable.

Susan F.
1 person found this helpful

Way cheaper than boots

Honestly it's way cheaper than getting my strips from Boots, like half the price. Ordered on my phone in about two minutes and they came in a couple of days. Can't really fault it, just reorder when I run low.

Daniel S.
1 person found this helpful

strips were fine but took ages

I ordered a box of strips and a control solution, which was all in stock. The order took nearly a week to arrive, and when I rang to ask, the reply came two days later by email. The product itself is what I expected and the price was fair. I'm not sure I'd rush back to order again given the wait.

Catherine B.
1 person found this helpful

Strips arrived fine

Ordered the Contour strips last week because my usual ones were out at the pharmacy. Arrived next day, box was intact and the strips were in date. Only thing was the tracking link didn't work for the first day so I had to check my email for the confirmation instead. Otherwise sorted, would order again.

Gareth K.
1 person found this helpful

Better than my usual supplier

I've been testing for well over a decade and I know my way around the different strip brands. I'd been ordering from a high street pharmacy, but this site costs considerably less for the same product and carries a wider range. The order arrived promptly and everything was in good order. Reordering is simple too, which suits me well.

Susan S.
12 people found this helpful

Better than my old chemist

I'd always bought my test strips from the chemist and paying full whack felt daft once I found this site. Ordered my first lot of strips and a meter case, and it arrived in two days with a proper dispatch email. Prices are lower and the checkout was dead simple, didn't have to make an account to get going. Will be sticking with them.

Lucy S.
0 people found this helpful

Good value for regular strips

Good value, plain and simple, and it's the cheapest I've found for my monthly order. Ordered through the site, delivery was quick and the strips were correct. Nothing to complain about.

Nigel B.
1 person found this helpful

Write a review of Diabetes Store

Share your own experience to help other customers. Your review is published under your name.

Rate Diabetes Store from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Diabetes Store again?

At least 40 characters.

About Diabetes Store

Diabetes Store is an online retailer based in the United Kingdom that sells products for people managing diabetes. Its range covers blood glucose monitoring equipment, test strips and lancets, insulin pen needles and syringes, and carrying cases. The site is aimed at people living with diabetes, their carers and families who need supplies delivered to their door.

Orders are placed through the website and dispatched by post, with customers able to set up repeat deliveries for regularly used items. The company also provides guidance on choosing meters and consumables through its online information pages and customer service channels.

Details

Contact information

Categories for Diabetes Store

Diet & health | Dietary advice

Page statistics

Is this your company? Claim this listing