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100%Would buy again

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This score is based on 17 real reviews

Reviews (17)

decent deal, slow payout

Used Glass for a small loan to cover some van repairs. The rate was fair compared with the other offers I'd got, and the total cost was clear before I signed. The funds took a day longer to land than they said they would, which was annoying. Otherwise no complaints.

Lewis A.
1 person found this helpful

Best of the finance options i looked at

Glass is the one I'd go with again. I looked at three other finance providers before picking them and their rate and terms were clearly better than the rest, plus the approval came back quicker than the others. The person I spoke to on the phone was patient and explained everything without making me feel silly.

Rachel H.
1 person found this helpful

Way better than my old credit card

Switched from a credit card to a personal loan through Glass for a bit of home repair work. The rate is much lower than the card's and it's a fixed monthly amount, so it's easy to plan. The money came through quickly once I'd signed.

Luke B.
1 person found this helpful

Needed a quick loan for a deposit

I needed to borrow money for a deposit on a rental and my credit score isn't great, so I didn't expect much. Glass looked at my full situation rather than just the number and offered a figure I could actually manage. The payments have been steady and the balance is shown clearly in the app.

Jamie E.
1 person found this helpful

Cheaper than my bank

Checked the monthly figure against what my current bank offered and Glass came in lower, which was the main reason I went with them. Repayment dates are flexible enough for my pay cycle, and I got a clear schedule up front. Good value for what I needed.

Sarah J.
1 person found this helpful

Really happy with how it went

Yes, Glass was a good call for my first car loan. The application was quick, the decision came back the same day and the money was in my account by the next morning, so I was happy with the whole process from start to finish.

Isabelle G.
1 person found this helpful

Compared a few lenders first

Looked at three lenders for a used car loan before settling on Glass, and the application here was the quickest of the lot. The only thing I'd flag is the approval email went to my junk folder so I nearly missed it. Otherwise it was a smooth enough experience and the repayments have been fine.

Fatima M.
1 person found this helpful

Better than going through the dealer

Compared with taking the dealer's own finance, Glass came out ahead on the total cost of the loan. The dealer quoted me a higher interest rate and kept pushing add-ons, whereas here the figures were laid out plainly before I signed anything. Repayments have been bang on time and the online account is easy enough to check.

Adam D.
1 person found this helpful

still going strong

Glass is the lender I've used for years and they've never let me down. Each new loan I've taken out has been as simple as the last. Repayments come out on time and the statements are easy to read.

Maureen M.
12 people found this helpful

Been with them for years

I have had a loan with Glass for going on eight years now and it's always been the same. Phone calls get answered by a real person, and when I changed my bank the details were updated without me having to send anything in the post.

Christine F.
2 people found this helpful

Personal loan sorted

Took out a personal loan through Glass last month. Application was on the app, money hit my account the next working day. Only gripe is the app keeps logging me out.

Finley P.
1 person found this helpful

Needed cover for a new car quickly

I needed a loan fast because my old car died on a Tuesday and I had to get to work. Glass got back to me the same day and the money landed in my account the next morning. The only annoyance was that I had to upload the same bank statement twice because the first scan was blurry.

Vicky M.
1 person found this helpful

Cheaper than the high street bank

Took out a small personal loan and the monthly cost came in noticeably lower than the figure my bank had offered me. The total repayable is clearly shown up front, which I liked, and there were no hidden fees I could find. Money was in my account the next working day.

Zoe K.
2 people found this helpful

first ever motor finance deal sorted

Bought a car on finance through Glass for the first time and was honestly expecting a long fight, but the application took about twenty minutes on my phone and I had an answer the same afternoon. The money reached the dealer within two days and I've not had a single problem since, the monthly payments come out exactly when they should.

Gareth W.
0 people found this helpful

Does the job but could be clearer

Glass sorted out my car finance and it does what it says it will do. The terms were a bit hard to find in the online account though and I had to ring twice to find out when my final payment was due. The rate was competitive compared with what I'd been quoted elsewhere.

Georgia K.
0 people found this helpful

Needed to replace the old loan

I needed to refinance an older loan that was costing me far too much each month. Glass took over the balance and the new repayment is a lot more manageable. I've been a customer for years and the process was just the same as always, which is exactly what I want.

Karen H.
1 person found this helpful

hire agreement for a van

Went for a van on a contract hire deal through Glass after comparing a few leasing firms. The agreement was clear, I signed it digitally in about ten minutes and the van was handed over at the depot as promised. The mileage allowance was generous for what I need and the monthly payment is easy to budget around.

Amit R.
1 person found this helpful

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About Glass

Glass is a UK car services business that provides independent windscreen repair and replacement for drivers across the country. It fits replacement glass for many makes and models, including vehicles fitted with driver assistance cameras that need recalibrating after a windscreen change. Customers can book a fitting online or by phone, and the company offers mobile fitting at a location that suits them as well as work at its own sites.

Glass also handles chip repairs and the replacement of side and rear windows, and it works with insurers on claims for many of its customers. Its customers are mostly private motorists and fleet operators who want glass replaced quickly and without a trip to a garage for the whole job.

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Car services | Other car services

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