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Emergency Assist Ltd

Emergency Assist Ltd logo

100%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Sensible cover for the money

Our old car kept needing rescuing so we looked for something cheap that would actually turn up. Went with them for the year and the price was sensible compared to what the big names were asking. Nothing dramatic to report, which is exactly what I want from this sort of thing.

Christine L.
1 person found this helpful

Cheaper than the rival

Went with them over the big motoring club because it was about a tenner less a month for the same cover. The van took a while to find me in a car park but got there in the end. Booking was simple enough on my phone.

Kamil R.
1 person found this helpful

Sign up was fast

Picked them because of the price on the comparison site and they were the cheapest by a fair bit. Sign up took ages because the form kept timing out on my phone, but once I got through it all was fine. When my car died outside Leeds the recovery bloke was friendly, got me to a garage without any drama. Would use them again lol.

Ethan C.
1 person found this helpful

got me home

Used them when my car died on a night out and honestly the driver was so nice about it. Booked on the app in like two mins, he was there in 25. Totally rescued my night lol.

Megan M.
1 person found this helpful

Roadside call out sorted

Called them out at 7am on the M4 after my battery died, the patrol van was there in about forty minutes and the bloke had the jump start done in five minutes flat. App showed me where he was the whole time which was handy. Cheers lads, saved my morning.

Kieran O.
1 person found this helpful

breakdown cover for my husband's car

I bought the cover for my husband's old Vauxhall after he was stranded on the A34 last winter. They were quite prompt with the patrol, though it did take a fair while to be told the estimated arrival. The paperwork came through by email straight away, which I appreciated.

Jean N.
2 people found this helpful

cheaper than the garage

Compared to the rescue quote from the main dealer this was a lot cheaper and the job was done just as well. The man turned up within the hour on a Sunday and fitted a new fuse and got me going. Would use them again for sure.

Maureen D.
0 people found this helpful

needed a jump start

Needed help after my car would not start at the supermarket car park and I had no cables with me. Booked through the app which was fine. The one thing that dragged was the wait, around an hour and a half, which felt long in the rain. Once the van arrived the jump start took five minutes and that was that.

Kamil K.
0 people found this helpful

Pricier but worth it

I compared a few firms and this one came out a bit dearer than the cheapest, but the cover was better. The sign up was a bit fiddly with the car registration box, took a few goes. When I called on a Saturday morning the recovery was done within the hour and the driver was courteous.

Ashley S.
0 people found this helpful

booked it in the app, all fine

The app was dead easy to book a call out, you just pick your car and hit confirm. Driver turned up quicker than I expected, got my battery sorted and I was off. Only thing was I had to wait ages for a reply when I tried to change my details online. Would use again tbh.

Grace W.
0 people found this helpful

Sorted quickly after a flat

Had a look at two other firms first and this was the cheapest. Got a flat tyre on the motorway slip road and they had someone out in about forty minutes. Quick and no fuss.

Nicola G.
3 people found this helpful

Good value breakdown cover

Best value breakdown cover I have found for the money. The sign up took about ten minutes online and the policy documents came through the same day, which was what I wanted. When the alternator went on our trip to Cornwall, the recovery driver was patient and got us to the garage in Truro without fuss. Would renew without thinking twice.

Natalie W.
6 people found this helpful

cheap and it turned up

Monthly cost is the main reason I picked them, nothing else came close for the same cover. Booked a jump start through the app and the driver was there in under an hour. Good value for what you get.

Mei S.
0 people found this helpful

Signing up was easy

Never used a breakdown service before so wasn't sure what to expect. Signed up on the site and it asked a few questions about the car, took maybe ten minutes. The only bit that tripped me up was finding where to upload the V5 copy, but support replied quickly.

Kyle F.
4 people found this helpful

sorted me out quick

Signed up for cover last month and it was dead easy, took about five minutes on the site. Had to use it a week later when my car wouldn't start and they had someone out in under an hour. Happy with it so far.

Aaron B.
1 person found this helpful

Quick and easy

Needed a tow after a crash on the ring road and they were quick to get back to me. Driver was calm and got us moved with no fuss. Cost was fair and I got the receipt emailed straight away. Good service.

Samantha A.
1 person found this helpful

Booked it in the app

Why I got it was my car keeps dying at traffic lights so I wanted something that would come out fast. Booked through the app and the driver rang when he was close. Didn't have to wait ages, great.

Evie P.
1 person found this helpful

Better than the others

I had a look at three different breakdown firms before picking this one, and theirs came out cheapest for what was covered. The other two wanted a higher excess and didn't include recovery to home. Booked online, the policy came through by email the next day. The recovery was done well when I needed it.

Natalie R.
1 person found this helpful

first time needing cover

Needed help because my car wouldn't start outside work at half eight and I had no idea who to call. Booked through the site, was given a clear arrival window and the driver texted when he was two minutes away. Really glad I didn't have to ring round.

Emma R.
0 people found this helpful

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