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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

the sizing chart saved me

I know my way around this sort of thing so I was quick to check the measurements before ordering. The chart on the page was accurate and I picked the right size first time. Packaging was neat and everything arrived in one piece.

Charlotte R.
1 person found this helpful

better than the last place

Compared with the firm I used before, this was a far more pleasant experience altogether. The booking was simple and the staff were courteous when I rang with a question. I'd happily go back.

Jacqueline B.
1 person found this helpful

Needed it for my mum

My mum has been struggling to manage her own shopping since her hip op, so I was looking for something that could be sorted out remotely. I set it up from my own laptop and it was all very clear. The person who rang to confirm details was patient and took the time to explain everything properly.

Jacqueline O.
1 person found this helpful

The tracking was spot on

Honestly the live updates were the bit I liked most, you could see exactly where the thing was and when it'd turn up. Signing up took like a minute and I didn't have to chase anyone. Really good, would order again no worries.

Laura R.
2 people found this helpful

First time, very happy

I'd never used them before so I was a bit nervous, mainly because I needed the work sorted before my holiday. The team talked me through each step and answered my questions the same afternoon. Everything arrived as described and I felt looked after throughout.

Chloe M.
6 people found this helpful

went with the cheaper option

I'd compared several places and this one kept coming out on top for the money. Ordered the basic plan in the end, which was the bit I needed. The checkout was quick and the service was what I expected from a site like this.

Joe F.
2 people found this helpful

new trainers, fits well

Got a pair of trainers from them for the gym and they arrived in good nick. The sizing guide was spot on so no faff with returns. Happy with it, cheers.

Liam O.
12 people found this helpful

really easy first time

Was dead nervous using them first time but the app walked me through everything. Booked the whole thing in one go on my phone during my lunch break. Got a confirmation straight away and the person who turned up was lovely. Didn't have to chase anyone or wait around. Would definitely go back.

Niamh S.
1 person found this helpful

Quick and easy

Would use them again, the order went through in about two minutes on my phone while waiting for the kettle. Site is clear, checkout didn't time out on me once and the confirmation email landed straight away. Nothing more to say really, got what I needed.

Jamie W.
0 people found this helpful

Exactly the alternative I wanted

Compared with the usual place I go to, this was a clear step up on the ordering side. The old option made you fill in the same details twice and this didn't. Good process, no complaints.

Scott R.
1 person found this helpful

Best of the bunch

Easily the best option I looked at, and I looked at three or four before settling on it. The pricing was clear from the start with no nasty extras appearing at the end. Delivery was on time and the whole thing was straightforward.

Stephanie O.
1 person found this helpful

Why I first signed up

I first signed up with them because my wife's care needed sorting and I wanted something I could manage myself without a lot of paperwork. Over the years they have been reliable, which is what I needed. The renewal reminders arrive on time and the staff on the phone are always patient when I have a question. The price has crept up slightly, but not enough to make me look elsewhere.

Andrew R.
1 person found this helpful

Beat the others

Compared with the other places I checked, these came out ahead on the quote and the wait. I had a look at two rivals first and neither was as quick to confirm. Would go with them again.

Nathan W.
0 people found this helpful

Always reliable

What stands out for me after years of using them is how consistent they are. The account details are still where I left them and the reminders come through on time. My order was sorted before the usual cut off and nothing's changed in all that time.

Valerie T.
1 person found this helpful

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About Santafixie

uk. The company's catalogue centres on fixed-gear and single-speed bicycles, along with related parts, components and clothing. Customers can browse and buy directly from the website, which is where the company presents its range and handles orders.

Santafixie is best known among cycling enthusiasts who prefer minimal, track-inspired machines and who value simple mechanics. The business sells to customers across the United Kingdom and presents its products through its own online store rather than through a network of physical shops.

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