100%Would buy again
Honestly the whole thing was easier than I expected for a first order. Signing up took a couple of minutes and I got the welcome code straight away. The order arrived quicker than the site said it would, everything I picked was there, and the support chat answered a quick question about a substitution within a few minutes. I've already sent the link to my flatmates and two of them have signed up.
Read moreI was most struck by how carefully everything was packed, each item wrapped separately so nothing had been bruised. The delivery was a day later than the estimate, which was a little disappointing, though the driver did ring ahead. I'd order again but I'd allow a bit more time.
Read moreBefore I settled on this I had a look at a couple of other sites for the same kit, and this one had the clearest listing of what's included. The search found what I typed without me having to scroll through loads of rubbish. Paid a bit more than the cheapest option I found but the delivery was next day and the item was exactly as described. Customer chat answered my question about compatibility…
Read moreThe goods themselves are fine and the prices are competitive, and the site was easy to navigate. Sending one item back was more involved than I would have liked, as I had to print a label and find a drop off point. Once it was sorted the refund arrived in a reasonable time.
Bought the big bulk pack of tea bags and they've lasted ages, which is what I wanted. The price per bag is good compared with what I was paying before. The box was a bit squashed when it arrived but the tea was fine.
We needed to stock up on cleaning supplies for the house after moving in, and the bundle deals made it worth doing online. Prices were a little higher than the discount supermarket but the saving on the bundle made up for it. Delivery took two days and the courier was polite.
Share your own experience to help other customers. Your review is published under your name.
myGemma is an online retailer in the United Kingdom that sells a range of products to shoppers who prefer to buy from home. The website is the main way customers browse, compare and place orders with the business. Its catalogue covers everyday goods across several departments, and the company presents its selection clearly so that customers can find what they need without difficulty.
myGemma delivers orders to customers across the United Kingdom and provides a straightforward process for returns and customer queries. Its customers are people who want a simple online shopping experience with a clear route from choosing an item to receiving it at their door.
